An Ask a Question tile provides a field where users can type their question. As they
type, search results are shown in the tile, and if no answers are found, they can create a
new question from the tile.
When you add the Ask a Question tile to a place, you can specify the default content
type you want them to search or specify the default location for the users to create
their questions if they find no results.
To add and configure an Ask a Question tile:
In the place, open the page where you want to add a tile for editing by
clicking the gear icon > Edit <page title>.
In either a wide or narrow column, click Add a
Select Support > Ask a Question.
Optionally, change the title, default text in the search field, and the
Submit button text.
Specify the place where Jive should search for the question, or select
You could limit their search to the place where the tile lives, or open it up
to a community search.
In Number of type-ahead search results, enter a number
from 1 to 25 that represents how many type-ahead results you want users to see.
The user can click See all results to open the filtered
If you want to restrict the results to specific content types, select them.
For example, this is useful if you only want to show questions or
discussion related to the search.
Under Post Questions to, select the place where the
user's question should be posted, or select Let the user choose the
You might want to guide the user to use a specific place, but they can always
change this if they need to.