|Using community / Using content|
Use questions and discussions to ask questions or introduce new ideas to the community.
Here's the difference between these two content types:
For either a question or discussion, you can attach a file or insert an image, video, or code example to explain your question or idea to the community better.
Later, if you want to transform a question or discussion into a document, you can save it as a document. For more information, see Converting discussion or question threads to documents.
When you're ready to post the question or discussion, you need to decide how and where to make it visible. Carefully choosing a space or social group makes the question or discussion more visible to people who follow the place where you publish it. For example, publishing a question about technical support in the IT group can ensure the question is displayed in a stream for users who follow or belong to that group.
Your question also inherits the permissions of the place where you publish it. Therefore, publishing in a members-only group limits participation to people who are members of the group. If you want community users to be able to search for and stumble across your question, don't publish it in a private group.
On the other hand, if you need a question or discussion to be confidential, you could publish in a private group. You can also choose to publish your question or discussion only to specific people.
You can set discussion replies and content comments to be displayed all on one level (flat) or indented hierarchically (threaded).
To set up your view style preferences:
The flat and threaded views look like this.