Here's an example of how to effectively use the Marking feature in your
Let's say the VP of sales has just published a discussion called "Possible Hotels for Sales
Kickoff." In the post, she has included a list of hotels that are available, their amenities,
and the pros and cons of each. She ends her post by @mentioning the Sales Kickoff group and
inviting comments and opinions about the hotels. Over the next few days, over fifty comments
are posted to the discussion.
Here's what happens:
- Two new hotels are suggested. Different thread participants mark those comments for
Action ( ) and ask the commenters to provide the hotels' availability, amenities, and
pros and cons. Those comments now have Action Item badges on them.
You can click the badge to see any notes included with the action item.
- The receptionist replies that she has dealt with Hotel ABC and highly recommends it.
- The two new hotels that were suggested are now included in the list, and those actions
have been resolved by their owners (
- Based on the receptionist's and others' positive comments about Hotel ABC, the VP of sales
decides that it's the best hotel for the Sales Kickoff. She adds a final comment to the
thread explaining her decision and then marks it as the Decision ( ).
- Now, the VP marks the entire discussion as Final to let future
readers know that the post has been discussed and decided on. At the top of the discussion,
the Final badge is now displayed.