Creating a group enables you to set up an area where like-minded people can put their
heads together and share information on the group subject. You must have special permissions
to create a group, which are set by your community administrator.
Before you create a group, you may want to consider the purpose of the group, what
kind of information needs to be included, who will participate, and how people who
need to know about it will find it. The way you name the group and the tags you
assign it are different ways you can make it available to people who might be
interested. See the Group
Creation Options topic for ideas about the important choices you need to
make when deciding on a group setup.
Give your group an identifying name. This name shows up at the top of the group
page and at the end of the URL that links to the group. (You can change the URL
by clicking the Edit link.) You won't be able to create a group with the
same name as an existing one: a green check mark next to the field indicates the
name is unique.
Enter a brief description to appear in the group's main page. Capture what the
group's about in a way that will attract other people who might be interested.
For example, your RFP Collaboration group could say "Look for the latest RFP
templates and materials here."
Note: This information will display behind the information icon and on the Overview page, if the group uses
Choose a group type. Group types limit who can see your group and/or its
content without an invitation. For more details, see Types of Groups.
Select tags that can be used to find this group. Tags are words or short
phrases that will help other people find your group. For example, a Sales group
might use the following tags: RFPs, sales_videos, wins, and so on.
Note: To enter multiple tags, press Enter after each word or
If your community manager has set up categories to identify places while
browsing, you can select some categories to associate with the place.
Decide whether this group should allow its users to share and collaborate on
individual pieces of group content, without granting them group access. Note
that this option only works for Private groups.
Decide whether this group should extend activity to "external users"--users
from outside your community you'd like to collaborate with. This option only
applies to Private and Private (Unlisted) groups. External contributors must be
invited by a standard user who belongs to this group. Anotehr option is to allow
members in a private group to share individual content items (without granting
access to the group itself) using non-member content editing.
Click Advanced options to expose more options. You may
only see Locale because place navigation options only apply to
communities with widgets enabled, which is uncommon.
Use this setting to determine whether you want to use a tile-based
Activity page, a widget-based Overview page, or both. For guidance,
see Adding an Overview Page.
Select your default language for the group you're creating. The
group will also use the time zone and date format commonly used in
By default, your place uses an Activity page as its main page, with the option
to add more custom pages. We recommend using an Activity page because it can
be displayed on mobile devices, and because it's more friendly to streaming
Note: If widgets are enabled in your community (not common), you may want to
include an Overview page with widgets. You do this by clicking
Advanced Options and choosing one of the two
options that include an Overview page. If you select Activity +
Overview Page, you'll need to specify which page will be the
landing page for the place.
Click Create Group.
If you see the Invite People to Join dialog, then add a few users who you want
to invite to the group, and click Send Invitation. You
only see this option for Private and secret (Private: Unlisted) groups.
To add a place image or change the banner, click gear icon > Configure activity page then click Place Image or
Banner Design to configure the visual presentation of
To enable features or set up external storage, click gear icon > Configure activity page. Click the Edit icon for the Enabled Features and Content Type
tile. When it opens, you can select the types of content that your group will
use. If your community manager configures external files storage, you'll also be
able to select where the files in this group will be stored.
Select which types of content will be available to group members,
such as blog posts, documents, and so on. This list also controls
what shows in the Content tab of the group, as well as what content
types you can use to filter the Content tab.
If your administrator has enabled a connection with an external
storage provider such as Box, Dropbox, SharePoint, or Google Drive,
you can set your group to synchronize document storage to that
provider. Files that are uploaded to the group will be stored in
external storage, rather than in Jive, and files can be added, deleted, or modified from either side.
Note: For Box users: although
you can connect an Open group to a Box folder, only community
members who have joined the group will be able to see Box
documents and have their comments reflected on the Box side.
Because of this limitation, it's recommended to use the Box
external storage only with Members Only (also known as Public:
Restricted), Private, or Secret (also known as Private: