Uploading standalone videos to the community (with the pencil icon)

Use the pencil icon to create new standalone videos the Video content type icon for your community. It can contain either an uploaded video or a link to a video from another site.

These videos are published as the Video content type the Video content type icon and are visible when you browse community content as separate content items.

For more information about the requirements for video files, images for thumbnails, and caption / transcription files, see Supported video providers and formats.

To create a standalone video by using the pencil icon:

  1. In your community, click the pencil icon > Video.
    The Publish a Video page opens.
  2. Under Select a Video Source, select Upload. Browse for the video on your machine, select the file, and then click Open.

    A screenshot of the Upload or Embed dialog

    The video is uploaded to the community and then prepared for storage. You won't be able to publish the video until the process is completed.


    A screenshot of a message during video upload process

    Once the video is uploaded, the next processing stage starts. At this time the video is encoded for storage and playback and three thumbnails are auto-generated.


    A screenshot of a video during the basic processing stage
  3. If you want to change the video file, wait until the video becomes viewable and click Change Video on the right, and then repeat Step 2.

    A screenshot with the Change URL link available
  4. Add a title and description for the video.
  5. Under Publish Location, select where you want to publish the video.
    Note that you cannot publish a video only for yourself.
  6. Under Tag This Video, specify the tags for this video.
  7. Under Categories, select the categories.
    The category selection depends on the publishing location.
  8. Under Video Thumbnails, click on one of the available images to be used as the video cover.

    A screenshot of thumbnail selection

    You can select one of the auto-generated thumbnails or upload your own (click Upload a Thumbnail and upload the desired cover image). You can upload multiple images, but only the image you select will be used as the thumbnail – it is framed with a blue outline. In the example above, the first image is selected. Other uploaded images are discarded when you save the video.

    By default, the video thumbnail should be at least 640 pixels wide with the file size less than 2 MB in one of the supported formats: JPG (.jpeg, .jpg), static GIF (.gif), BMP (.bmp), PNG (.png). Animated GIFs are not supported. For the best fit, it should be rectangular with a 4:3 ratio. Images with other proportions are automatically adjusted to fit.

  9. Under Caption / Transcription Options, choose one of the options for caption / transcription:
    • If you don't need captions / transcriptions, choose No Caption / Transcription.

      A screenshot with the No Caption option selected
    • If you want to have captions / transcriptions auto-generated and select the original video language from the list, choose Auto Caption / Transcription.

      A screenshot with the Auto Caption / Transcription option selected
      Note: If auto-generating captions / transcriptions is disabled, you won't see this option but you can upload prepared captions / transcriptions anyway.
    • If you want to use prepared caption / transcription files in one or several languages, choose Upload Caption Translation File. Then upload the caption / transcription files marking each with the language it has been designed for.

      A screenshot with the Upload Caption / Transcription File option selected
  10. Click Publish.
    Note that this button is unavailable until the video is fully uploaded.

When you click publish, you start the next – complex – stage of the video processing. During this stage, the speech in the video is converted to text and translated to the required languages. Processing may take some time; the video duration, the number of captions to be generated, and the general service availability may affect the overall time.


A screenshot of a video during the complex processing stage

Which files are auto-generated depends on your community configuration. If translations are enabled for your community:

  • If you selected Auto Caption / Transcription, Jive generates all caption / transcription files for the languages configured for translations.

    Later you can download the autogenerated caption / transcription file, edit it in a text editor, and upload it back.

  • If you selected Upload Caption / Translation File and uploaded one or more custom caption / transcription files, Jive generates files for all languages configured for translations.

If translations are disabled for your community:

  • If you selected Auto Caption / Transcription, Jive generates only caption / transcription file for the source language of the uploaded video.
  • If you selected Upload Caption / Translation File and uploads one or more custom caption / transcription files, Jive keeps the uploaded files only and does not generate any additional translations.

After the processing is finished successfully, the video appears in News and activity feeds. The video also appears in searches, and you can search not only the title and description but also captions / transcriptions if they are available for the video.

For detailed information about uploaded standalone video processing, see About Jive Video provider.