|Using community / Finding people, places, and content|
You can use this search reference to get the most out of the search feature in Jive. These rules apply to all word search features in the application.
This is the most basic search mode and is also the default. Enter your search terms to see content containing all the specified words in any order.
Searching for people is similar to searching for specific words. Note that you can't use phrase searching, wild cards, or field- and date-specific searching to find the names of people in the community.
If you enclose a phrase in quotes, your search returns only content where the words in quotes occur next to each other and in the same order. For instance, specifying "black cat” returns text where this phrase appears exactly as quoted, such as "our black cat brings us luck", but does not return "the cat was hiding in the black box".
The wildcard character * matches any number of non-whitespace characters when it is placed at the end of a word or within a word in the query.
You can use the following examples to search for "multiplication" or "concatenation". Note that spotlight searches automatically use wildcards, even if you do not type * in the string.
Your community may or may not support synonym searches, depending on whether your community administrator has enabled this feature. Ask your community administrator whether synonym searches are supported in your community.
If synonym searches are enabled, your searches return results for synonyms. For example, if you searched for search tips (without quotation marks), the search engine would return any found results for "search tips" AND "find tips" because "search" and "find" are synonyms.
If you press Enter after entering your search terms into the search box, you can see the advanced search page. From there, you can restrict your search by selecting last modified date ranges, such as All time, 1 day, 7 days, 30 days, 90 days, and 1 year. The default is All time, which does not put any date range restriction on your search.
The special keywords AND, OR and NOT let you create logical expressions in your searches. When you search, you need to use these terms in capital letters to distinguish them from normal words. For instance, the word And in a search is interpreted as the word "and," not the special operator AND.
The AND operator says that the search should return content containing both the search terms before and after the AND operator. The OR operator returns content if either one of the terms matches. The NOT operator excludes documents that contain (in the fields searched for) the search term after the NOT. You can't start a search with the NOT operator. You can also use these operators with sub-queries enclosed in parentheses to create more complex expressions as shown in the following examples.
The following characters and operator words are treated specially in the search syntax (separated by a single space):
Searches are performed across all supported languages of the Jive platform. When you search for something, however, the search engine first searches for results that match the language you have set in your Preferences on your profile page (click on your avatar and go to Preferences). If you do not have a language set there, the search engine uses the locale setting of your browser.
You may see some results marked as Promoted when you search. These results have been selected by an administrator to ensure that certain content is always associated with one or more search keywords, even if the keyword isn't actually in the content. For example, your site administrator may want users who type Benefits to always see the Human Resources page as the first result, even if there are many other pages with titles containing the word "Benefits". If a result has been promoted, you may see it again farther down the results page.