Uploading files to Jive

You can upload a variety of files to the community to collaborate on them with others.

Depending on how your community manager has set up your community, you can upload a variety of external file types such as Microsoft Word documents and Adobe PDFs. After you have uploaded a Microsoft Word, Excel, PowerPoint or PDF external file, you can view and navigate through a preview view of its pages.

Note: If you have Jive for Office, you can manage and sync the document with the community while working within Office (Windows only). For more information about this, see Working with shared office documents.

Uploading a file is a great way to include an externally-authored document or track its progress. For example, you can upload a Word document, then add collaborators so that it gets reviewed in Jive by other team members.

Be careful when uploading documents with proprietary fonts applied. Due to legal restrictions, these fonts cannot be imported with the document, and the unsupported fonts are replaced with the one of the supported. This sometimes causes texts formatted with proprietary fonts to look strange in Jive preview.

Uploading a single file

To upload an external file to Jive:

  • Click Pencil icon > Files, then click to select the file you want or drag and drop it into the interface.

If your community manager has enabled the antivirus feature, there may be a slight delay while the file is being scanned for viruses. For more on where to publish, and controlling who edits, see Using documents.

Uploading multiple files

You can use the same procedure to upload up to 50 files simultaneously. (Some communities may have a different setting). Files are named automatically based on their original filenames. However, you can edit the names afterward for greater clarity.

You don't need to worry about filling the activity stream with notifications or sending multiple email notifications when you upload more than one file. The notifications are bundled together into a single notification. If there are only a few, you can see previews of the files in the stream.
Note: The Multiple File Upload feature does not work on Internet Explorer 9. You can only upload a single file at one go. To avoid this issue, it is recommended to use the latest version of Internet Explorer or another supported browser. For more information, see Supported browsers.

Excluding files from trending lists

You can exclude your uploaded files from the trending lists if necessary. For more information, see Removing content items from Top and Trending.