What else can external contributors do?

Jive is a place where you can build your network, come together as a team, share files, collaborate on documents, and get answers fast.

The group you belong to looks forward to hearing your ideas, and they need your expertise to get work done. Think of the group as a 24-hour hotline where you can communicate your concerns and give your opinion. You can write documents and get input from all the experts without taking notes or sifting through long email chains.

Using your Inbox

Your Inbox shows the activity that's most you-centric — the information that's sent directly to you and has your name on it. This automatically includes @mentions, replies to discussions you're participating in, content people share with you, your latest acclaim, new follower notifications, and direct messages.

Use the following tips and tricks to get the most out of the Inbox:
  • You can follow content items in your Inbox even if you haven't yet or don't want to participate directly. All updates and replies to that item now flow into your Inbox. For more information about streams, see Overview of streams.
  • You can use the Filter menu in Inbox to sort the view to @mentions, messages, notifications, or shares.
  • You can filter Inbox by participant by entering a user name in the box. You can see only the items that include this person as a participant.
  • Manage your unread communications and follow-ups by using the blue dot next to messages you haven't read yet and clicking Unread Only to see only the messages marked with the blue dot.
  • When you click the Split View icon in the top right of the Inbox stream and then select a message, you can see the content of the message in the lower pane and the list of messages in the upper pane.
  • Get rid of activity on any item that no longer interests you by clicking Hide new activity in the lower pane of the split-pane view. The current activity stays in your Inbox, but you'll see no more update alerts for that item. For more information about notifications, see Customizing notifications.

Discovering documents and discussions (and other content), commenting and collaborating

Exchange ideas when you participate in discussions, questions, and documents:

  • To comment on a content item, you should click Add a Comment or Reply at the bottom of a document, blog post, question, or discussion. You can reply to an individual message in a thread or the original post. Everyone reading the thread sees your response.
  • Documents have owners who control whether you can change the content of the document, comment on it, or view it. You may be able to see documents that you don't have permission to comment on or participate in. If you think you should be able to comment on a document and you can't, contact the author and ask for permission.
  • If you can edit a document, you can see Edit near the Actions menu.
  • A comment or a reply may have a badge showing Decision, Action Item, or Success. These badges help you avoid endless discussion and quickly determine the state or outcome of the conversation. For more information about marking, see Using Marking feature.
  • Comments and replies may also be liked or marked as helpful. These are tallied for reporting activity in places or the entire community.
  • A badge shows others how helpful someone has been to you. To give someone a badge, go to their profile page and click Actions > Give Badge.

Using attention streams

You can see streams on the News page and the Activity page of any place. Streams are updated when someone creates a document, replies to a blog post, posts a status update, and so on.