|Reference and advanced topics / Using email|
In general, the incoming and outgoing email features of Jive were designed to handle simple replies to content and creation of content in Jive.
Jive only creates content from the plain text version of an email, which may look significantly different than the rich text version of the email you created or can view in your email application.
In addition, Jive adds email attachments as content attachments if the created content item supports attachments. For example, a new discussion supports attachments, but a comment on a document does not.
Therefore, keep the text clean and do not use styles or embed images while using emails to post content on Jive.