Sending direct messages to community users

A direct message is a great way to send one or more people a short and sweet note that won't require a lot of back and forth. You can create a direct message from the Jive menu of Outlook.

To create a direct message from Outlook:

  1. In the Jive section of the menu, click Create > Direct Message.

    Outlook opens a new email window.
  2. In To, type the first letters of the recipient's name to select the recipient.
  3. In Message, type the message.
  4. Click Send.
The message is sent to the recipients.