Updating to new version

When you update to a new version of Jive for Outlook, your account information is saved. Nevetherless, you may have to provide your credentials one more time to authenticate.

You may be prompted to update to the latest version. Alternatively, you can download the latest version from the Tools page in your Jive community as follows:

  • Go to Your avatar > Tools, then download the latest app version.

Either way, you will need to restart Outlook, and you may need to provide your community credentials again.