Restarting sites

You can restart your community site immediately or schedule a restart.

Depending on the size of your instance the restart may take between 15-20 minutes.

Jive Cloud Admin supports full restarts when all nodes are updated at once and rolling restarts when node restarts are staggered. You can use rolling restarts that do not require any downtime if you prefer to avoid outages. The preferred type depends on what causes the restart. For example, a full restart recommended for a license update; a rolling restart can be performed after enabling a new feature.

Additionally, we recommend switching your instance to the maintenance mode before restarting your instance, especially if you plan a full restart. In this mode, users are redirected to a special page that contains information about the outage. For more information, see Using Maintenance Mode.