Installing the Plugin

You can install the Jive for Outlook server-side plugin from the Jive Software web site. After you add the plugin JAR, you'll need to restart Jive to make the Jive for Outlook plugin available.

Installing the Plugin

Install the plugin using the following steps:
  1. If you have a version of the Extended APIs plugin earlier than v2.0, or if you have an earlier version of Jive for Office installed, you need to uninstall them before you can install the new Extended APIs. Check the Admin Console page at System > Settings > Plugins. If you have a Jive for Office plugin installed, you have the older version and need to remove it. After you remove the old versions and install the new plugin, you should see the new Extended APIs plugin in the Plugins page. If you still see the old plugin, try restarting the Jive server.
  2. Before you install the Jive for Outlook plugin, make sure Advanced Email Tools are enabled in your Jive admin console. To enable this feature, go to System > Settings > Email Server and select the Advanced Incoming tab.
  3. Go to the System > Management > System Properties tab.
  4. Add a new system property called extended-apis.outlook.mail.alias and set the value to the server address or alias used to send Jive notifications. You can find this in the reply-to address of any notification email. For example, if the reply-to is, set the value to
  5. Make sure Document Conversion is enabled by selecting System > Settings > Document Conversion .
  6. Continue with the procedure in "Installing the JAR file."

Installing the Extended API JAR File

The Extended APIs plugin JAR file can be downloaded from the Jive Software web site. This plugin supports multiple Jive products including this one. After you add this plugin, you'll need to restart Jive in order for the feature to become available.

Once you download the plugin JAR file, install it using the following steps:
  1. In the Admin Console, go to System > Plugins > Add Plugin.
  2. Under Install a new plugin, click Browse to select and open the plugin JAR you downloaded
  3. Click Upload to add it to the community.
  4. Restart the application as root: /etc/init.d/jive-application restart. For a cluster installation, restart each node.
  5. Once the application has restarted, you can verify that the plugin was installed by navigating to System > Plugins > Installed Plugins and checking the list for the Extended APIs plugin. This is also where you can remove the plugin.
  6. Finally, go to System > Settings > Extended APIs and ensure the modules you want are enabled.