Specifying Client Connection Behavior

By default, Outlook detects any SSO configuration and allows clients to connect accordingly. However, as of version, you can override this behavior as part of Remote Client Customization.

The Jive for Outlook client typically auto-detects your Jive SSO configuration. If you want to specify how clients should connect, you can use Remote Client Customization to create an administrator script that modifies the registry. This customization will also affect Jive Connects for Office for any users who have it installed. To create a script that sets the SSO connection method on the client:

  1. Click System > Settings > Jive for Office > Advanced
  2. Select the Force authentication behavior override check box.
  3. Select Force session-based authentication login to enforce using the Jive SSO implementation. Session-based authentication is more secure, but requires users to provide credentials more frequently. Select Force basic authentication to enforce that clients connect using basic authentication by username and password. This method is more convenient, but less secure.