Creating User Accounts

When you need to create user accounts, you do so on the Admin Console's Create User page. By default, if your community uses LDAP or Active Directory to manage users, new user accounts you create from the Admin Console will go into the local application database (where content is stored). You will be able to edit user account properties for LDAP-managed users if your LDAP provider allows it (by default, it isn't allowed).

  1. Navigate to Admin Console:People > Management > Create User.
  2. On the Create User page, enter basic information, including user name, "friendly" name, email address, and password. You can also request to send the new user a welcome email. (For more on the template a welcome email is created from, see Editing Email Notification Templates.)
    Note: A user name may not contain any of the following characters: , / ? & #
  3. To create this new account and edit its properties now, click the Create User. In general, you should edit properties for the user account while you're creating it. That's because the new account doesn't yet have permission to do anything in the community. For more about the user account properties, see .
  4. To create this account and move on to creating another (without editing account properties), click the Create & Create Another User button.