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Glossary

Activity indicator​

Visual cues next to streams that show the presence of new activity since the last visit, helping users stay informed.

Add-ons​

Additional components that can be installed to enhance Jive's capabilities, including integrations with third-party services.

Admin Console​

A control panel for community administrators to manage user accounts, permissions, and community settings.

Akismet​

A service that automatically checks comments and form submissions for spam and abuse, helping to manage community content and prevent spam.

Analytics Dashboard​

A visual representation of various metrics and data insights regarding community usage and engagement.

Anonymization​

The process of removing personal identifiers from data so that individuals cannot be readily identified.

API​

Application Programming Interface; a set of protocols and tools for building software applications that allow integration with the Jive platform.

Aurea Knowledge Base​

A repository of articles and documentation that provide solutions and support for Aurea products.

Badges​

Visual recognition awarded to users for completing specific tasks, missions, or demonstrating community contributions.

Boolean Operators​

Special keywords (AND, OR, NOT) that enable users to create logical expressions in their searches, helping them refine and control search results.

CDN (Content Delivery Network)​

A third-party service utilized to enhance performance and load times for users by distributing content across multiple server locations globally.

Challenges​

Competitive tasks set within the community that encourage user participation and engagement through collaboration.

CLI​

Command Line Interface, a tool used for installing and managing Jive applications through command-line commands.

Cloud Admin​

The administrative interface used for managing and troubleshooting Jive Cloud environments.

Clustered Environment​

A type of system setup where multiple servers (nodes) work together to function as a single system, often used for performance and redundancy.

Clustering​

The method of using multiple server nodes to ensure high availability and load balancing in Jive deployments.

Comment​

A response or input provided by a user on a content item, allowing for interaction and feedback.

Community​

A collaborative environment within Jive where users can create and share content, participate in discussions, and manage projects.

Community Manager Reports​

A feature that provides access to analytics reports for measuring community engagement and activity.

Configuration Settings​

User-defined settings within Jive Anywhere that dictate how the extension behaves within the browser, including visibility preferences and site restrictions.

Connectors​

Specific integrations within Jive that allow communication with external applications, enabling users to collaborate without leaving the Jive environment.

Content Moderation​

The process where content is reviewed by designated moderators before it is published within the community.

Content Type​

Different forms of content that can be created in Jive, such as documents, discussions, blog posts, and ideas.

A notification banner that appears to inform users of a site's cookie usage and requires user consent to proceed.

CSV Export​

A method for exporting data from reports into a CSV file format for further analysis and reporting.

Custom Streams​

Personalized feeds within Jive that allow users to track specific content, activities, or discussions relevant to their interests.

Custom Tiles​

Links or content blocks created by place owners in Jive that provide easy access to important resources or information.

Database Configuration​

The process of setting up and optimizing the database which stores user and content data for Jive applications.

Document Approval​

A specific type of moderation where designated approvers must review and approve documents before they are made available to all community users.

eDiscovery​

A feature allowing administrators to search and extract user content for legal compliance or investigations.

Email Digests​

Periodic email notifications that provide summaries of community activity, which can be customized in settings.

Encryption at Rest​

A method of safeguarding data stored on disk drives by encrypting it when not in use, ensuring its confidentiality and integrity.

Extended APIs​

A plugin that enables enhanced functionalities in Jive, including the support for Jive Anywhere and other integrations.

Filtering​

Process of refining search results based on specific criteria, such as tags, content type, or author, to improve content discoverability and relevance.

Following Stream​

A default stream that shows updates from people, places, and content that a user is following in Jive.

FreeMarker​

A templating engine used for rendering web pages in Jive, facilitating theme customization.

Gamification​

The application of game-like elements in a non-gaming context, used in Jive to enhance user engagement through rewards and challenges.

GDPR​

General Data Protection Regulation; a comprehensive data privacy regulation in the EU that impacts how personal data is handled.

Google Drive​

A file storage and synchronization service that integrates with Jive, enabling users to create and collaborate on documents while synchronizing data between Google Drive and Jive.

High Availability​

A characteristic of a system that aims to ensure an agreed level of operational performance, usually uptime, for a higher than normal period.

High-contrast mode​

An accessibility feature in Jive that adjusts the color scheme of the interface to improve visibility for users with visual impairments.

HTML Tiles​

Customized user interface elements that enable embedding HTML content into Jive communities, allowing for various integrations.

Impact Metrics​

Data points that inform about the performance and engagement of content such as documents, discussions, and videos within the Jive community.

Inbox​

A centralized area in Jive where users can receive notifications, direct messages, and updates about their activities within the community.

Integration​

The process of configuring and connecting Jive with external systems, such as SharePoint and Google Drive.

Integration Services​

Services that enable Jive to connect seamlessly with other platforms, enhancing functionality and data management.

Integrations​

Connections between Jive and external applications or services that facilitate data sharing and functionality enhancement.

Jive Anywhere​

A browser extension that integrates external web content with Jive, allowing users to create discussions and access community interactions without leaving the website.

Jive Cloud​

The hosted version of Jive Software that manages infrastructure and upgrades automatically for users.

Jive Cloud Admin (JCA)​

An interface for managing Jive Cloud installations and performing maintenance tasks.

Jive Extensions​

Various add-ons and integrations that enhance the user experience and capabilities within the Jive platform.

Jive for Outlook​

A Jive add-on that allows users to interact with their Jive community directly from Microsoft Outlook, including viewing streams, posting discussions, and converting emails into discussions.

Jive Genius​

An intelligent recommender service within Jive that analyzes user interactions to suggest relevant content, people, and places.

JVM (Java Virtual Machine)​

An engine that provides a runtime environment to execute Java applications, requiring specific configuration for optimal performance in Jive.

Keyboard shortcuts​

Predefined keyboard combinations that allow users to perform actions quickly without using a mouse, enhancing navigation efficiency within Jive.

Levels​

Achievement tiers that reflect a user's engagement in the community, determined by the total points earned.

Marking​

The process of classifying comments and replies in discussions to identify their purpose, like marking a comment as a Decision or Action Item.

Mobile Browser​

A web browser on mobile devices that allows users to access the Jive community through standard internet connectivity, offering a simplified user interface tailored for smaller screens.

Moderation​

The process of overseeing user-generated content to prevent inappropriate posts, including manual approval of new user registrations and content submissions.

News page​

Central location in Jive that aggregates and displays news and updates relevant to users, featuring customizable streams and community activity.

OAuth 2.0​

A security protocol that allows users to authorize third-party applications to access their information without sharing their passwords.

Permissions​

Settings that control user access to specific community features and reports based on their roles and attributes.

Places​

Containers in Jive that hold all collaborative content for specific topics or teams; includes Spaces, Groups, and Projects.

Plugin​

A piece of software that adds specific features or functionality to the Jive platform, which can be managed through the Admin Console.

Plugins​

Custom code components that enhance and extend the features of the Jive platform, including UI customizations.

Points​

A numerical representation of a user's contributions to the community, accumulated through various activities, which determine user levels.

Poll​

A tool used to collect feedback or opinions by posing a question with multiple-choice answers to the community.

Profile​

Individual user credentials and settings in Jive, encompassing personal information, preferences, and visibility settings.

Projects​

Temporary workspaces in Jive that allow teams to collaborate on specific tasks or objectives.

Push Notifications​

Real-time alerts sent to a user's mobile device, informing them of updates, messages, or important activities related to the Jive community.

Quests​

Sets of specific actions that users are encouraged to complete in order to earn points and badges.

Recommendations​

Aspects of Jive's functionality that suggest content, people, or places to users based on their previous interactions and interests within the community.

A widget that displays personalized suggestions based on a user's activity, interests, and connections within the Jive community.

Records Retention​

A plugin that tracks user activity within Jive communities to ensure compliance with legal requirements.

REST API​

Representational State Transfer Application Programming Interface, used for programmatically accessing Jive's server-side functionalities.

RPM​

Red Hat Package Manager, a package management system used for installing and upgrading software on Linux systems.

RSS Feeds​

A web feed that allows users to access updates to online content in a standardized format.

SAML​

Security Assertion Markup Language, a standard for authentication and authorization between domains.

SAML SSO​

Security Assertion Markup Language Single Sign-On, a protocol that enables users to authenticate once and gain access to multiple applications without re-entering credentials.

Screen reader​

Assistive technology that converts text displayed on a computer screen into speech or braille, allowing visually impaired users to access content.

SharePoint Online​

A cloud-based service that allows users to store and manage documents and collaborate on files, integrated with Jive for enhanced document sharing and discussions.

Single Sign-On (SSO)​

A user authentication process that allows a user to access multiple applications with one set of login credentials.

Snapshot Tool​

A feature within Jive Anywhere that allows users to capture and share a screen image of the web content they are viewing, within Jive discussions.

Soy Templates​

Closure templates aimed at rendering user interfaces efficiently, allowing developers to customize Jive experience.

Spaces​

Containers in Jive that house collaborative content organized by topics or teams, such as documents, discussions, and blogs.

A search feature in Jive that allows users to quickly find content, view activity history, and access bookmarks using predictive text and smart suggestions.

SSL Certificate​

A digital certificate that provides secure encrypted communication between a web server and a browser.

SSO​

Single Sign-On, a user authentication process that allows a user to access multiple applications with one set of login credentials.

Status Points​

Points awarded to users for their contributions and participation within the community, reflecting engagement levels.

Stream​

A real-time view of activities occurring in your community, including updates related to content, people, and places that a user is following.

StreamOnce​

A Jive integration that allows users to stream discussions and content from various enterprise applications directly into Jive.

Streams​

Collections of posts or activity updates in the Jive platform that users can follow to stay informed about specific topics, people, or places.

Support Ticket​

A request for assistance submitted to the support team, typically for unresolved technical issues or inquiries.

Synchronization​

The process that ensures that files and documents remain consistent and up-to-date across both Jive and external storage platforms, allowing for real-time collaboration.

Tag​

Keywords assigned to content, making it easier to categorize and find relevant material within the community.

Tags​

Keywords or phrases assigned to content items to help group and categorize them for better discoverability.

Theming​

The process of customizing the visual appearance of the Jive community, including elements like logos, colors, and fonts.

Theming Tool​

An interface provided by Jive that enables users to apply design changes across their community without needing to modify core templates.

Trademark​

A recognizable sign, design, or expression which distinguishes products or services of one entity from those of others.

Trending Content​

Items in the Jive community that are currently receiving significant engagement from users, such as likes and comments.

Two-Factor Authentication (2FA)​

An additional security layer that requires not only a password and username but also something that only the user has on them, such as a physical token or mobile device.

Two-way synchronization​

The capability of syncing data in both directions between Jive and an external system, ensuring consistency and up-to-date information across platforms.

Unified Communications​

A combination of communication tools and platforms integrated to enhance collaboration and streamline communication processes.

User Account​

An account representing a person with access to the Jive application, containing user-specific data and permissions.

User Group​

A collection of user accounts that allows for easier permission management and assignment to various features within the application.

User groups​

Collections of user accounts that simplify the management of permissions and access across the Jive community.

Version Control​

The ability to track and manage changes to documents and content, allowing users to revert to previous versions when necessary.

Visibility Permissions​

Settings that determine who can see or interact with certain pieces of content in Jive.

Visibility Settings​

Options that allow users to control who can view their content, including settings for public, private, or restricted access.

Voiceover​

A screen reader feature available on Mac OSX that reads aloud the text displayed on the screen, assisting visually impaired users.

Wildcards​

Symbols that allow users to perform searches for words with varying endings or structures, typically used in advanced search techniques to broaden search parameters.