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Rating, liking, and marking content

You can rate, like, and mark content, so others know it's useful.

Good content deserves attention. You can help improve the popularity of a blog post, discussion, document, or other content by rating and liking it. Popularity determines whether a piece of content is promoted in certain content tiles; for example, the Popular Content and Answered Questions tiles. The more people who view, like, and award 3- to 5-star ratings to a piece of content, the more popular it becomes.

Marking content helps others quickly see what has been decided, marked for action, or was a success.

  • To like something, click Like or the thumbs up icon.
    • Notice the like counter increments by one.
    • Click on the like counter to see who else liked the content.
    • Likes also contribute to status rankings for the person who created the content.
  • To rate something, click the stars beneath My Rating at the end of a document, blog post, or other content item.
    • Notice the rating counter increment by one and the average number of stars that content has received.
  • To mark something, click Actions on a comment or reply.
    • This helps others see which comment is the Decision, needs Action, or is a Success. You can also mark a reply Helpful.

Note: You may not see all of these options depending on how your community manager has set up your community. For more information, see Using Marking feature.