Managing Add-ons

The "Managing Add-ons" category provides essential guidance for configuring and managing add-ons and integrations within Jive. This section is designed for administrators and community managers, focusing on the authentication and authorization processes required for the effective deployment and utilization of various add-on services.

Key Topics Covered

This category covers a range of important topics, including the installation and configuration of add-ons, enabling community access, and managing credentials for API integrations. Users will find resources on troubleshooting, diagnostics, and handling permissions related to add-on functionalities.

Overview of Content

The content within this category empowers users to enhance Jive’s capabilities through third-party integrations and custom add-ons. Users can learn how to install and enable add-ons, such as the Photo Album plugin and the Jive Connector for Skype for Business. Moreover, the material addresses essential administrative tasks, including generating client IDs and secrets for secure API access, managing analytics services, and troubleshooting connectivity issues.

In addition, the guidance spans managing user engagement features, configuring community access, and updating or disabling add-ons as necessary. Users will also find instructions for maintaining add-on health through service diagnostics and managing active add-on tiles within the community. Overall, this category consolidates critical information to assist users in deriving maximum value from their Jive environment through effective add-on management.