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Managing add-ons

Jive lets you use add-ons that extend the Jive Platform capabilities to configure Jive. These add-ons can contain apps, tiles, streams, external storage providers, analytics services, and other extension points to Jive.

When you select Add-ons, you see all available add-ons.

  • What are add-ons and apps? Add-on services provide a secure way of extending the Jive Platform with third-party integrations. A Jive add-on is an archive file, containing configuration settings and other data, that can be installed into your Jive community.

  • Installing add-ons By browsing the Add-on Registry for available add-ons, you can find add-ons that you want to have. You can install these add-ons from the Add-on Registry.

  • Enabling add-ons for external contributors If you want external contributors to your community to be able to use an add-on, you can let them access particular add-ons.

  • Updating add-ons By default, add-on updates happen automatically. But if you have suspended automatic updates, you can check your add-ons to see if there are updates that you can download from the Add-on Registry.

  • Uninstalling add-ons Most add-ons can be uninstalled if you decide you no longer want them.

  • Managing storage provider add-ons The External Storage Framework allows you to create connections to any file storage provider, so users can bidirectionally synchronize updates to a place in Jive and a location on the storage provider.

  • Managing API add-ons API Add-ons bring external data into Jive or share Jive data with third-party integrations using Jive APIs. These add-ons expose tiles, templates, apps, and other Jive extensions.

  • Managing Analytics add-ons Analytics add-ons generate credentials that allow access to the Jive Data Export API. Provide these credentials to consumers of your analytics data so they can access the export service. These credentials may be revoked at any time.

  • Managing other add-ons Some add-ons don't fit into any other category but show up in the All Add-ons category. These add-ons include the add-ons you built yourself as well as any client apps from the Jive Add-ons Registry that don't contain any tiles or templates.

  • Building your own add-ons If you have an internal or external system that you want to use to share information with Jive, then you might consider building your own add-on.

  • Using service diagnostics Some add-on services use diagnostics, or a health check, that shows the network status and provides other system messages. You can use the Service diagnostics to check on the network connection status of an add-on, as well as any messaging from the resources connected to that add-on.

  • Understanding add-on alerts Add-on's alerts are typically triggered when Jive is having trouble communicating with the third-party add-on service. Some of the possible reasons are described in this topic.

  • Managing app visibility by using security groups Jive allows you to limit the visibility of an app by using security groups.

  • Reconnecting to add-on services An add-on may disconnect from the add-on's service, for example, after configuration changes. To continue using the add-on, you have to reconnect to the add-on service and re-authenticate.

  • Creating secure subdomains for apps Jive provides three levels of security when you enable Jive Apps in your community. The two more secure options require that you establish one or more subdomains.

Related

Configuring community