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Cookies in Jive communities

Jive uses HTTP cookies in several places in the application to provide a better user experience. All cookies are necessary for Jive to function properly and it does not support selective acceptance of cookies.

Overview

  • Jive does not set third-party cookies as part of the core product offering. However, it is possible for you to configure the application so that third-party cookies are set. For example, you can configure the application to use a web-tracking tool such as Google Analytics, each of which may set a third-party cookie. For the list of the potentially added cookies, see Third-party cookies.
  • Jive does not set the domain attribute of an HTTP cookie.
  • Out of the box, Jive is configured to send only allowed, secure cookies. If your installation is not using secure cookies for some reason, see Setting up secure cookies.
  • All Jive cookies that are set by the server and not via the client or browser have the HttpOnly flag.

Note: Except where noted, none of the following cookies contains user-identifiable information. This behavior meets European Union privacy laws.

Jive provides a cookie banner that can be enabled to let users know that Jive uses cookies. All users must then acknowledge and accept cookies usage to continue using Jive. In case they decline it, their current Jive session ends, and they get redirected to a blank page.

Here is how the cookie banner looks like:

For more information, see Configuring Cookie Consent banner.

  • Setting up secure cookies Out of the box, Jive sets the secure attribute for cookies that should only be sent via HTTPS connections. If your installation is not configured this way, you can configure Jive to send only allowed, secure cookies.
  • Jive cookies Here you can find the list of cookies which Jive uses in communities.
  • Third-party cookies Third-party services attached to your instance may set their own cookies. You need to refer to their documentation for more information about these cookies.
  • Configuring Cookie Consent banner You can enable the Cookie Consent banner in your Jive community to ensure that users must first acknowledge the usage of the cookies before gaining access to it.
  • Setting up secure cookies Out of the box, Jive sets the secure attribute for cookies that should only be sent via HTTPS connections. If your installation is not configured this way, you can configure Jive to send only allowed, secure cookies.
  • Jive cookies Here you can find the list of cookies which Jive uses in communities.
  • Third-party cookies Third-party services attached to your instance may set their own cookies. You need to refer to their documentation for more information about these cookies.
  • Configuring Cookie Consent banner You can enable the Cookie Consent banner in your Jive community to ensure that users must first acknowledge the usage of the cookies before gaining access to it.