Welcome to Jive!
Welcome, Jiver! This is the comprehensive guide for Jive, your all-in-one social business software that integrates the most powerful capabilities of collaboration, community, and social networking software. We hope you find this documentation useful as you set up, configure, and use your new Jive community. Thank you for choosing Jive!
What is Jive?
Jive is a powerful enterprise collaboration software that brings together people, information, and ideas in a single, intuitive interface. It combines social networking, task management, content creation, and analytics to create a dynamic digital workplace that fosters innovation and productivity.
Jive's most powerful features include:
- Personalized attention streams
- Robust collaboration and discussion features
- Decision-making tools with visual badging
- The ability to bring virtually any web content into your community for team discussion
- Native mobile apps for on-the-go access
Getting Started
If you're new to Jive, we recommend starting with our Getting Started guide. This will help you set up your account, navigate the user interface, and understand the key concepts that make Jive unique.
Learn to use Jive more effectively with the Getting Started guides that walk you through typical Jive activities. Just click next to your avatar and then Get Started in the left sidebar.
Key Features of Jive
See what's new
Set up a News page for users to see at a glance what's trending and happening in your community. The Activity streams let users see what's Top & Trending and Most Recent.
Create your own streams
Create custom streams to filter community activity and focus on what matters: a particular topic, place, or team. To create a new stream, click New Stream in the main navigation of your News page and use the stream builder to drag and drop from a list of suggested people and places, or search for specific content items.
Collaborate on web content with Jive Anywhere
Bring virtually any web content quickly and easily into your community by using the Jive Anywhere browser extension. For more information, see Adding Communities to Jive Anywhere in the Jive Anywhere Guide.
Drive business decisions
Turn Jive conversations into real business decisions using actions. Mark comments or replies as a Decision, Success, Final, or for Action. For more information, see Using Marking feature.
Set up places
Create collaborative spaces using preconfigured templates designed for real-world scenarios, such as vendor collaboration or support team communication. For more information, see Designing activity and custom pages for places.
Know your impact
The Impact Metrics feature provides insight into how your content is received by the community, including Reach, Impact, and Sentiment. Learn more about Using Impact Metrics.
Extend the Platform
Community managers can integrate Jive with services like Google Drive, Gmail, Salesforce, Facebook, and Twitter. This allows you to see and discuss updates from those services right in your Jive community, and share your community content with external social channels.
Security and Scalability
Jive is designed to scale securely from small teams to massive global workforces. Your data is isolated and always remains your property. Jive Cloud is built on a platform proven to scale to tens of millions of users securely.
Advanced Features
As you become more familiar with Jive, explore these advanced features:
Need Help?
If you encounter any issues or have questions, our Customer Support team section is here to help. You'll find solutions to common problems and resources for getting additional support.
For more community support, join Thrive, Jive's community for customers.
We're continually updating our documentation to ensure you have the most up-to-date information. Happy collaborating with Jive!
Our documentation has been revamped using AI! The structure is not yet perfect, but you can easily find what you need using the search bar in the top right!