Upgrading
This section includes information about upgrading the application.
Important notes
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Some Jive modules you've purchased have their own system and installation requirements; refer to the separate documentation for each module. The latest versions of Jive-supported plugins are available in Jive Extensions Catalog on Thrive.
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Jive Software supports upgrades from Jive version 4.5 and later.
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The instructions in this section assume you've already installed the application on the target host. If you haven't, use the installation instructions to do so. For more information, see Installing.
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Before proceeding with an upgrade, make sure to back up your data and create a test environment. This is critical for ensuring a smooth upgrade process and to mitigate the risk of data loss.
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Preparing for upgrade to 9.0.7.1 or later If you are upgrading to 9.0.7.1 or later from an earlier version, you must take these steps before you start the upgrade to make sure the upgrade is successful.
When upgrading to the cloud version, specific preparation steps are required depending on your current version. For instance, if you are coming from versions 7.0.x or 8.0.x, or even earlier versions, be sure to follow the recommended steps tailored for those versions.
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Preparing for upgrade from 7.0.x or 8.0.x Before you upgrade your instance, take the steps described here, such as backing up important data, to help ensure that your upgrade is successful.
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Preparing for upgrade from version earlier than 7.0 If you have a version of Jive from before Jive 7.0, you need to upgrade to Jive 7.0 or Jive 8.0 first before upgrading to Jive 9.0.
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Upgrades that cause Search index rebuilds Knowing which upgrades cause the Content or User Search, or both indexes to rebuild may help you better plan your upgrade.
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Database upgrades You need to upgrade your database when you upgrade the rest of the installation.
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Creating test environment for upgrading If you are upgrading an existing instance of Jive, we strongly recommend you create a test environment for the new version before migrating your current database.
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Upgrading Jive package With a new Jive package distribution, you can upgrade your existing package.
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Upgrading custom themes and templates For each customized theme and template, you should run a comparison against core and update your themes and templates accordingly.