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115 docs tagged with "community management"

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Activity

Overview of the Daily Activity graph in Jive''s Community Usage Dashboard, showing likes, views, revisions, comments, and content creation metrics. Learn how to use the Daily Activity graph to monitor community engagement and activity levels.

Admin Essentials Add-on

Guide for installing the Admin Essentials Add-on in a community; An add-on that enables bulk user addition to social groups and URL changes for group administrators

Advanced spam prevention

Additional spam prevention options for communities, including Spam Prevention Service and third-party integration

Advocacy

Overview of Advocacy feature for creating targeted quests and motivating user advocates

Analytics Export

Overview of the Analytics Export service for exporting community data

Answered Questions

Overview of the Views of Answered Questions chart in Jive Analytics; Overview of the Answered Questions graph in Jive reports, showing question response statistics over time

Badges

Overview of badge types, configuration, and visibility in community rewards systems

Community Health

Overview of the Community Health report, showing visitors, content, and searches for evaluating community activity

Community Manager Reports

Overview of reports available to community managers in Jive, including user adoption, content creation, and community health metrics; Overview of community-level reports available in Jive Community Manager Reports

Community-level reports

Overview of community-level reports available in Jive Cloud Analytics add-on, including access instructions and report types

Configuring Jive Ideation

Information on configuring ideas for your community, including enabling ideas, guest posting, voting history, point scoring, idea stages, and custom fields

Content Creation

Overview of the Content graph for tracking content creation over time in Jive communities

Content Leaderboard

Overview of the Content Leaderboard report, showing top viewed content in a community

Creating content

Guide to creating different types of content in Jive, including public and private content, managing privacy settings, monitoring, updating, and moderation

Creating groups

A guide on how to create and set up groups in Jive, including options for group types, naming, and permissions

Creating, Renaming, and Completing Missions

Step-by-step guide on how to create missions for customizing strategies in your community; How to rename missions and provide translations for custom names in community languages; Step-by-step guide on how to create missions for customizing strategies in your community; "\"\\"\\\"\\\\"\\\\\"Learn how to complete missions to earn points, badges, and advance levels in your community's gamification system\\\\\"\\\\"\\\"\\"\""

DAU/MAU Report

Overview of the Daily Active Users/Monthly Active Users ratio chart for measuring community engagement

Department Interactions

Overview of the Department Interactions chart in Jive Analytics, analyzing collaboration trends between departments

Disabling StreamOnce

Instructions for community managers on how to disable StreamOnce by uninstalling it

Enabling Personal Insights

Guide on how to enable Personal Insights feature for community users to gain visibility into their contributions

Engagement Dashboard

Overview of the Engagement Dashboard for analyzing community analytics and member engagement

Engagement Ladder

Overview of the Engagement Ladder chart for analyzing member behavior and community engagement

Events and points

Overview of events and points in Jive Rewards, including their definition and visibility

External Contributors in Jive

Overview of activities external contributors can perform in Jive, including using the Inbox, discovering content, and interacting with attention streams; Overview of what external contributors can see and do within Jive communities

Gamification widgets

Overview of widgets associated with Gamification for displaying standings in Jive communities

Importing and Exporting Themes

How to export themes in a Jive community for backup, sharing, or transfer purposes; Learn how to import a theme to use in your community using the Themes interface

Installing Add-ons

Instructions for installing the Calendar Tile add-on in a Jive community; Instructions for installing the Content Filter Tile add-on from the Add-ons page or from a zipped package; Instructions for installing the Social Media Tile add-on from the Add-ons page or from a package; Instructions for installing the Calendar Tile add-on in a Jive community; Instructions for installing the Calendar Tile add-on in a Jive community; Instructions for installing the Audio Tile add-on from the Add-ons page or from a zipped package; Instructions for installing the Audio Tile add-on from the Add-ons page or from a zipped package; Instructions for installing the Jive Poll Tile add-on from the Add-ons page or from a zipped package

Installing Add-ons

Instructions for installing the Social Media Tile add-on from the Add-ons page or from a package; Instructions for installing the Calendar Tile add-on in a Jive community; Instructions for installing the Audio Tile add-on from the Add-ons page or from a zipped package; Instructions for installing the Jive Poll Tile add-on from the Add-ons page or from a zipped package; Instructions for installing the Calendar Tile add-on in a Jive community; Instructions for installing the Audio Tile add-on from the Add-ons page or from a zipped package; Instructions for installing the Audio Tile add-on from the Add-ons page or from a zipped package; Instructions for installing the Jive Poll Tile add-on from the Add-ons page or from a zipped package

Jive Setup

Learn how to install, configure, and maintain Jive communities

Managing access

Guide to configuring access and security settings for Jive communities through the Admin Console

Managing add-ons

Overview of managing add-ons to extend Jive Platform capabilities and functionality

Managing API add-ons

Learn how to manage API add-ons that integrate external data with Jive or share Jive data with third-party integrations

Managing levels

How to manage point levels, images, and names for user progression in Jive communities

Managing places and pages

Guide to managing spaces, social groups, and associated blogs and projects to structure your community site

Missions

Overview of missions in Jive Gamification, including their elements and configuration

Missions, Strategies, and Quests

Overview of missions, strategies, and their configuration in the Rewards system; Explanation of quests, their types, and how they are used to encourage specific user actions in the community

Moderating from Jive Mobile

Learn how to moderate content using the Jive Mobile app, including approving and rejecting items and an overview of moderation features.

Moderation overview

Overview of content moderation features in the application, including content types and settings

Overview of Streams and News Streams

Explains streams, their functionality, and how to track activity in streams; Understanding and using News streams, their configuration, and customization options on the News page

Overview of user groups

Understanding predefined and custom user groups for permission management in Jive communities

Permissions overview

Overview of permissions required to access and manage community manager reports in Jive

Place Template Reference

Overview of Human Resources place templates for team communications and pre-hire engagement; Overview of the Other place template category, focusing on Pre-hire Collaboration for externally-facing communities; Overview of Information Technology (IT) place templates including tiles, features, and default settings; Overview of sales place templates including tiles, features, default types, and tags; Overview of general place templates for collaboration, including features, tiles, and default settings; Overview of Information Technology (IT) place templates including tiles, features, and default settings; Overview of sales place templates including tiles, features, default types, and tags; Overview of general place templates for collaboration, including features, tiles, and default settings; Overview of marketing place templates in Jive, including event planning, customer collaboration, campaign planning, and success stories; Overview of sales place templates including tiles, features, default types, and tags; Overview of general place templates for collaboration, including features, tiles, and default settings; Overview of Information Technology (IT) place templates including tiles, features, and default settings

Places Activity

Overview of the Places Activity graph in community-level reports, detailing active places based on views

Profanity filter

How to set up and configure the Profanity filter to automatically replace inappropriate language in your community

Quick Links add-on

Overview of the Quick Links add-on for creating and managing a customizable list of favorite applications, pages, links, and tools for users.

Role badges

Understanding and using role badges to identify user roles and responsibilities in the community

Social Media tile

Integrate Twitter, Facebook, and Instagram posts into community pages with the easy-to-configure Social Media tile. Includes examples and configuration details.

Spam Prevention

Learn best practices and strategies to prevent spam in your community

Theming options reference

A comprehensive guide to the various theming options available for customizing a Jive community site

Theming your site

Guide to using the out-of-the-box theming tool to customize the appearance of a community

Types of groups

Overview of different group types, their visibility, and access settings in Jive communities

Understanding reports

Overview of Jive Cloud Admin reports, including page views, API views, and mobile usage statistics

User Adoption

Overview of the User Adoption chart showing user engagement over time in a community

Using and Managing Jive Anywhere

Learn how to use Jive Anywhere to start conversations about web pages and interact with your community from your browser; Guide for setting up and configuring Jive Anywhere to integrate web content with your community; Learn how to use Jive Anywhere to start conversations about web pages and interact with your community from your browser

Using Jive Analytics

Guide on accessing and using analytics reports in Jive for place owners, administrators, and community administrators

Using predefined themes

Learn how to select and customize predefined themes for your community using the Themes interface