Activity
Overview of the Daily Activity graph in Jive''s Community Usage Dashboard, showing likes, views, revisions, comments, and content creation metrics. Learn how to use the Daily Activity graph to monitor community engagement and activity levels.
Adding external contributors
Guide on how to add external contributors to Jive through group invitations or LDAP directory
Admin Essentials Add-on
Guide for installing the Admin Essentials Add-on in a community; An add-on that enables bulk user addition to social groups and URL changes for group administrators
Administering Jive Events
Guide for community administrators on managing and configuring Jive Events functionality
Advanced spam prevention
Additional spam prevention options for communities, including Spam Prevention Service and third-party integration
Advocacy
Overview of Advocacy feature for creating targeted quests and motivating user advocates
Analytics Export
Overview of the Analytics Export service for exporting community data
Answered Questions
Overview of the Views of Answered Questions chart in Jive Analytics; Overview of the Answered Questions graph in Jive reports, showing question response statistics over time
Average Response Time to Questions
Overview of the Average Response Time to Questions graph for measuring community responsiveness
Awarding badges to people
Guide on how to award badges and status points to recognize contributions in a community
Badges
Overview of badge types, configuration, and visibility in community rewards systems
Best practices for community managers
Guidelines for planning and conducting successful Ask Me Anything (AMA) sessions in a community
Community Health
Overview of the Community Health report, showing visitors, content, and searches for evaluating community activity
Community Manager Reports
Overview of reports available to community managers in Jive, including user adoption, content creation, and community health metrics; Overview of community-level reports available in Jive Community Manager Reports
Community Usage Dashboard
Overview of the Community Usage Dashboard for viewing community analytics
Community-level reports
Overview of community-level reports available in Jive Cloud Analytics add-on, including access instructions and report types
Configuring Jive Ideation
Information on configuring ideas for your community, including enabling ideas, guest posting, voting history, point scoring, idea stages, and custom fields
Configuring status levels
Learn how to configure status levels, badges, and points for community member activities in Jive
Connecting communities with bridges
Overview of bridging communities, its features, and how to set up one-way or two-way visibility between connected communities
Content Creation
Overview of the Content graph for tracking content creation over time in Jive communities
Content Leaderboard
Overview of the Content Leaderboard report, showing top viewed content in a community
Creating Ask a Question tile
Instructions for adding and configuring an Ask a Question tile in a Jive community
Creating community-wide announcements
Learn how to create and manage system-wide announcements for all users in your community
Creating content
Guide to creating different types of content in Jive, including public and private content, managing privacy settings, monitoring, updating, and moderation
Creating custom HTML tiles
Learn how to add and configure custom HTML tiles to your Jive community pages
Creating groups
A guide on how to create and set up groups in Jive, including options for group types, naming, and permissions
Creating mobile Home page
Guide for community managers to set up a tile-based, mobile-compatible community home page
Creating user groups
Guide on creating and managing user groups in the Admin Console
Creating, Renaming, and Completing Missions
Step-by-step guide on how to create missions for customizing strategies in your community; How to rename missions and provide translations for custom names in community languages; Step-by-step guide on how to create missions for customizing strategies in your community; "\"\\"\\\"\\\\"\\\\\"Learn how to complete missions to earn points, badges, and advance levels in your community's gamification system\\\\\"\\\\"\\\"\\"\""
Customizing News page
Overview of customizing the News page and News streams in a community
DAU/MAU Report
Overview of the Daily Active Users/Monthly Active Users ratio chart for measuring community engagement
Deleting and deactivating user accounts
Instructions for community managers on how to delete or deactivate user accounts in the Admin Console
Department Interactions
Overview of the Department Interactions chart in Jive Analytics, analyzing collaboration trends between departments
Disabling or deleting bridges
How to disable or delete bridges between communities in Jive
Disabling StreamOnce
Instructions for community managers on how to disable StreamOnce by uninstalling it
Enabling add-ons for external contributors
Learn how to enable specific add-ons for external contributors in your community
Enabling Events Browse
Instructions for enabling the Events Browse feature in Jive communities
Enabling Jive Connector for Hangouts
Instructions for installing and configuring the Jive Connector for Hangouts add-on in a Jive community
Enabling or disabling Create menu
Instructions for enabling or disabling the Create menu in Jive communities
Enabling or disabling the Simplified Admin Console
Learn how to enable or disable the Simplified Admin Console in your community
Enabling Personal Insights
Guide on how to enable Personal Insights feature for community users to gain visibility into their contributions
Enabling Rewards
Instructions for enabling Jive Rewards in a community
Enabling Tag Prompt Add-on globally or selectively
Learn how to enable the Tag Prompt add-on globally or for specific places in your community
Enabling unified communications
Setting up connectors for WebEx, Jabber, Google Hangouts, and Skype for Business in Jive
Engagement Dashboard
Overview of the Engagement Dashboard for analyzing community analytics and member engagement
Engagement Ladder
Overview of the Engagement Ladder chart for analyzing member behavior and community engagement
Events and points
Overview of events and points in Jive Rewards, including their definition and visibility
External Contributors in Jive
Overview of activities external contributors can perform in Jive, including using the Inbox, discovering content, and interacting with attention streams; Overview of what external contributors can see and do within Jive communities
Gamification widgets
Overview of widgets associated with Gamification for displaying standings in Jive communities
Generating Script for Community Everywhere
How to use the Script Generator to create URLs for embedding community discussions on external sites
Importing and Exporting Themes
How to export themes in a Jive community for backup, sharing, or transfer purposes; Learn how to import a theme to use in your community using the Themes interface
Importing ideas
How to import ideas into a Jive community from CSV files
Installing Add-ons
Instructions for installing the Calendar Tile add-on in a Jive community; Instructions for installing the Content Filter Tile add-on from the Add-ons page or from a zipped package; Instructions for installing the Social Media Tile add-on from the Add-ons page or from a package; Instructions for installing the Calendar Tile add-on in a Jive community; Instructions for installing the Calendar Tile add-on in a Jive community; Instructions for installing the Audio Tile add-on from the Add-ons page or from a zipped package; Instructions for installing the Audio Tile add-on from the Add-ons page or from a zipped package; Instructions for installing the Jive Poll Tile add-on from the Add-ons page or from a zipped package
Installing Add-ons
Instructions for installing the Social Media Tile add-on from the Add-ons page or from a package; Instructions for installing the Calendar Tile add-on in a Jive community; Instructions for installing the Audio Tile add-on from the Add-ons page or from a zipped package; Instructions for installing the Jive Poll Tile add-on from the Add-ons page or from a zipped package; Instructions for installing the Calendar Tile add-on in a Jive community; Instructions for installing the Audio Tile add-on from the Add-ons page or from a zipped package; Instructions for installing the Audio Tile add-on from the Add-ons page or from a zipped package; Instructions for installing the Jive Poll Tile add-on from the Add-ons page or from a zipped package
Installing Advanced Search Tile, Grid Layout Tile, and Slideshow Tile Add-ons
Instructions for installing the Advanced Search Tile, Grid Layout Tile, and Slideshow Tile add-ons in Jive
Installing Author Change Add-on
Guide for installing the Author Change Add-on in a community
Installing News Stream Tile add-on
Guide for installing the News Stream Tile add-on in Jive communities
Installing Remove Followers Add-on
Instructions for installing the Remove Followers Add-on in a Jive community
Installing Tag Prompt Add-on
Guide for installing the Tag Prompt Add-on in a Jive community
Inviting people to community
Guide for community managers on inviting people to join the community using various methods
Jive for Google Drive Files and Docs
Overview of Google Drive Files and Docs add-on features and installation for community managers
Jive Setup
Learn how to install, configure, and maintain Jive communities
Labeling people to manage them around community
Learn how to create and manage labels for grouping and organizing people in your community
Leaderboard: Content Created
Overview of the Leaderboard report showing top participating users in various engagement categories
Looking for Points, Badges and Status
Overview of how gamification data is displayed in Jive, including points, badges, and status
Making your content more engaging
Tips and strategies for creating engaging content and improving Personal Insights
Managing access
Guide to configuring access and security settings for Jive communities through the Admin Console
Managing access to Cloud Analytics
Learn how to manage access to place- and community-level reports by granting appropriate permissions in the Admin Console
Managing add-ons
Overview of managing add-ons to extend Jive Platform capabilities and functionality
Managing API add-ons
Learn how to manage API add-ons that integrate external data with Jive or share Jive data with third-party integrations
Managing levels
How to manage point levels, images, and names for user progression in Jive communities
Managing places and pages
Guide to managing spaces, social groups, and associated blogs and projects to structure your community site
Managing SEO in Your Community
Guide to optimizing search engine rankings for Jive communities through redirects, URL keywords, and image alt tags
Managing Support Center
Overview of Support Center features and setup for streamlined user support
Missions
Overview of missions in Jive Gamification, including their elements and configuration
Missions, Strategies, and Quests
Overview of missions, strategies, and their configuration in the Rewards system; Explanation of quests, their types, and how they are used to encourage specific user actions in the community
Moderating from Jive Mobile
Learn how to moderate content using the Jive Mobile app, including approving and rejecting items and an overview of moderation features.
Moderation best practices
Guidelines for implementing effective moderation in your community
Moderation overview
Overview of content moderation features in the application, including content types and settings
Overview of Streams and News Streams
Explains streams, their functionality, and how to track activity in streams; Understanding and using News streams, their configuration, and customization options on the News page
Overview of user groups
Understanding predefined and custom user groups for permission management in Jive communities
Permissions overview
Overview of permissions required to access and manage community manager reports in Jive
Place Template Reference
Overview of Human Resources place templates for team communications and pre-hire engagement; Overview of the Other place template category, focusing on Pre-hire Collaboration for externally-facing communities; Overview of Information Technology (IT) place templates including tiles, features, and default settings; Overview of sales place templates including tiles, features, default types, and tags; Overview of general place templates for collaboration, including features, tiles, and default settings; Overview of Information Technology (IT) place templates including tiles, features, and default settings; Overview of sales place templates including tiles, features, default types, and tags; Overview of general place templates for collaboration, including features, tiles, and default settings; Overview of marketing place templates in Jive, including event planning, customer collaboration, campaign planning, and success stories; Overview of sales place templates including tiles, features, default types, and tags; Overview of general place templates for collaboration, including features, tiles, and default settings; Overview of Information Technology (IT) place templates including tiles, features, and default settings
Places Activity
Overview of the Places Activity graph in community-level reports, detailing active places based on views
Profanity filter
How to set up and configure the Profanity filter to automatically replace inappropriate language in your community
Quick Links add-on
Overview of the Quick Links add-on for creating and managing a customizable list of favorite applications, pages, links, and tools for users.
Requirements for Skype for Business
Essential requirements for connecting Jive with Skype for Business (Lync)
Reviewing and Managing Active Add-on Tiles in Community
Learn how to view and manage active add-on tiles across your community using the Add-Ons interface
Role badges
Understanding and using role badges to identify user roles and responsibilities in the community
Saving place templates globally
How community managers can save customized place templates for other users to apply when setting up places
Security recommendations
A guide to implementing security measures in Jive communities
Setting permissions for community-level reports
Guide on specifying user and group permissions for viewing community-level reports in Jive
Setting up abuse reporting
Configure abuse reporting settings to allow users to flag inappropriate content for moderation
Setting up Answered Questions widget
Instructions for adding and configuring the Answered Questions widget on a place''s Overview page and the community Home page
Setting up Ask Me Anything tiles
Instructions for setting up and configuring Ask Me Anything tiles for AMA sessions in dedicated places
Setting up profile image moderation
Learn how to enable and configure moderation for user profile images in your community
Setting up Urgent Notifications
How to set up and configure the Urgent Notifications add-on in your Jive environment
Setting up user registration moderation
Configure and manage moderation for new user registrations in the community
Social Media tile
Integrate Twitter, Facebook, and Instagram posts into community pages with the easy-to-configure Social Media tile. Includes examples and configuration details.
Spam Prevention
Learn best practices and strategies to prevent spam in your community
Starting Admin Console
Instructions on how to access and use the Admin Console for managing a Jive community
Status level properties
A reference guide for status level properties in community management
Theming options reference
A comprehensive guide to the various theming options available for customizing a Jive community site
Theming your site
Guide to using the out-of-the-box theming tool to customize the appearance of a community
Top Successful Search Queries
Overview of the Top Successful Search Queries report in Community Analytics
Types of groups
Overview of different group types, their visibility, and access settings in Jive communities
Understanding community analytics
Guide for community managers on tracking usage statistics and measuring user engagement using the Analytics tab
Understanding reports
Overview of Jive Cloud Admin reports, including page views, API views, and mobile usage statistics
Urgent Notifications for Jive
Overview of the Urgent Notifications add-on for quick emergency communication in communities
User Adoption
Overview of the User Adoption chart showing user engagement over time in a community
User status update settings reference
Reference guide for status update settings available in a Jive community
Using and Managing Jive Anywhere
Learn how to use Jive Anywhere to start conversations about web pages and interact with your community from your browser; Guide for setting up and configuring Jive Anywhere to integrate web content with your community; Learn how to use Jive Anywhere to start conversations about web pages and interact with your community from your browser
Using Jive Analytics
Guide on accessing and using analytics reports in Jive for place owners, administrators, and community administrators
Using predefined themes
Learn how to select and customize predefined themes for your community using the Themes interface
What are add-ons and apps?
An overview of add-ons and apps in Jive, including their differences and types