StreamOnce Integrations
StreamOnce integrates several enterprise applications with Jive to enable content streaming and collaboration directly from Jive. By integrating with a variety of enterprise applications, StreamOnce enhances collaboration and breaks down information silos, allowing for rich, real-time interaction within Jive communities.
Note: StreamOnce is licensed on a per-user basis. Before you start using it in production, contact your community manager or account manager for details on your usage plans.
If you need a different integration, please contact your account manager.
Supported StreamOnce Integrations
| Integration | Who benefits | How it works | Bidirectional streaming | Polling time |
|---|---|---|---|---|
| Microsoft Exchange | Any team currently using Exchange distribution lists (DL) for collaboration. Instead of being isolated in email inboxes and possibly deleted, all messages remain in the group. | Messages sent to the email DL are streamed into a connected Jive group. Members of the Jive place can reply within Jive, and the reply will go back out to the DL. | Yes | |
| Google Groups (through Google Apps) | Any team currently using Google Groups for collaboration. Instead of being isolated in email inboxes and possibly deleted, all messages remain in the group. | Messages sent to the Google group are streamed into a connected Jive group. Members of the Jive place can reply within Jive, and the reply will go back to the Google group. | Yes | 5 minutes |
| Dropbox | Teams that share files with partners or each other through Dropbox. For example, a partner can upload a deliverable into Dropbox. The internal team can then review and discuss the file from within a Jive group. | Files uploaded to a Dropbox folder will show up in the Jive group the folder is connected to, where community users can collaborate and comment on them. Comments created in Jive do not go back to Dropbox. | No | |
| Evernote | Sales and Business Development teams that are on the road and use Evernote to take meeting notes. When they take notes on a mobile device or laptop, their notes will be available within Jive for the rest of their team to collaborate around. | Notes saved to an Evernote notebook will show up in the Jive group the notebook is connected to. Comments within Jive do not go back to Evernote. | No | |
| SalesForce / Chatter | Sales teams can leverage Chatter to talk with each other, while other teams who help them close deals can collaborate in Jive, chiming in as needed. Keeping the conversation in Jive can reduce the number of Salesforce licenses required for non-Sales teams. | Discussions created in a Chatter group stream into a connected Jive group. Members of the Jive group can reply to the discussion, and the replies will go back to the Chatter group. Additionally, details of a selected Opportunity stream into the Jive place as a discussion, and members can reply to those discussions as well. | Yes | 10 minutes |
| Marketing and Support teams who want to monitor and discuss their Fan Pages. Centralizing the conversation lets them react immediately when needed without leaving Jive, or choose to discuss Facebook posts in context before replying. | Posts to a Facebook Fan Page stream into a connected Jive group. Members of the Jive group can reply to the Facebook post, and the replies will go back to the Facebook fan page. | Yes | 3 minutes | |
| Sales, Marketing, and Support teams who want to monitor and discuss tweets from people or authors of interest. | Tweets from a connected Twitter handle stream into a connected Jive group. Replies and group discussions won't ever be tweeted. | No | 65 seconds | |
| RSS | Any teams who currently rely on critical information from an RSS Feed as part of their workflow. | RSS feeds stream into a connected Jive group. | No | 5 minutes |
| Yammer | Teams that have already adopted Yammer can connect effectively with teams that have adopted Jive for collaboration. For example, when a question is posted in Yammer, members of a connected Jive place can also see the question and provide answers. | Discussions created in a Yammer Group stream into a connected Jive group. Members of the Jive group can reply to the discussion, and the replies will go back to the Yammer group. | Yes | |
| Bugzilla | Engineering teams who use Bugzilla for defect tracking can encourage richer interactions around issue resolution and draw in other teams who may not use Bugzilla, enhancing cross-team solution-building. | Any new bug created in Bugzilla that exceeds a set priority and severity is streamed into a connected Jive place as a discussion, and updates to these bugs are also synced to Jive. When members of the Jive group reply to the discussion, the reply is synced to the Bugzilla page for that bug. | Yes | 3 minutes |
| Jive2Jive | Bridges two Jive communities by streaming discussions from group to group. For example, bring discussions from your external community right into your internal one where you can collaborate internally around solutions. | Stream activity from a place in one Jive community into a place in another Jive community. This functionality is only available for Open and Members Only places. | Yes | Immediately |
| Jira | Engineering teams who use Jira for defect tracking can encourage richer interactions around issue resolution and draw in other teams who may not use Jira, enhancing cross-team solution-building. | This integration streams newly created issues that match the Favorite filter defined in JIRA. Updates and comments to new and existing issues that match the filter are synced as discussions and comments respectively. Comments in Jive in response to JIRA activity will be synced as comments to the appropriate JIRA issue. | Yes |
Additional Resources
- System requirements: Here you can find the requirements for running the Jive StreamOnce plugin.
- Supported browsers: Jive works with most current web browsers. Note that if you need to use Content Editor features, such as cut and paste, script access to the clipboard must be enabled.
- Documentation PDFs: Download PDF versions of documentation included in Help.
This document includes comprehensive guidance on the system requirements necessary for seamless operation, an overview of its integration capabilities with popular tools, and detailed instructions for setting up and utilizing external streams within Jive environments.