Understanding Records Retention
The Records Retention plugin is an effective tool to track activity in your Jive community. Before using it, be sure you understand what it captures and where it sends this captured information. This plugin is a useful tool to help an organization that needs to meet legal requirements, particularly in a regulated industry. It can also be used to track activity in a community.
What is it?
The Records Retention plugin records who does what, and when they do it, in your Jive community. It captures snapshots of the activity within a community and delivers it to an external archival system. Records Retention is a built-in plugin for Jive Cloud and Jive version 8.0 and later. To use Records Retention with an older version of Jive, contact Support.
Why would I use it?
This plugin is beneficial for organizations needing to meet legal requirements and compliance, particularly in regulated industries. It is an essential tool for tracking user-generated content activities within Jive.
What does it capture?
The Records Retention plugin captures the events for each content type and space type, including creations, updates, and deletions of user-generated content. For the list of events, see Records Retention retained events.
Where does it send this captured information?
There are currently three ways to configure the Records Retention plugin:
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Email (SMTP): Each event is converted into an email message and delivered it to the configured email inbox or inboxes. For more information on configuration, see Configuring Records Retention for SMTP.
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XML: Each event is converted into an XML file and put into the Jive server binstore. For more information on configuration, see Configuring Records Retention for XML.
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Actiance (REST): Each event is sent to an instance of Actiance Vantage by using RESTful communication. For more information about Actiance Vantage, see Connected Capture on the Smarsh portal at https://www.smarsh.com/products/connected-capture/vantage-modal. For more information on configuration, see Configuring Records Retention for Actiance Vantage.