Tips for creating News streams
Before you create a News stream, consider the following questions.
Does absolutely everyone need this information?
: News streams created for everyone display information on the News page for all registered community users. If you work in a large organization, this could include all people across a wide variety of job roles, divisions, and locations. If you're confident the information is relevant to all of these users, follow the instructions in Creating News streams for everyone.
How much traffic is generated by the place or blog I want to share content from?
: The place you select for a News stream should not be too noisy for the intended audience. For example, if your Sales group sometimes contains social chatter, consider creating a more controlled group or blog that contains only key communications, and use that one for the News stream.
Who needs this News stream?
: You can define audiences by selecting individual people, by filtering on profile fields, or by selecting a user permissions group that is defined in Jive. The last two choices may require some preparation on your part: to make sure you're using profile fields consistently or to create any permissions groups you need for targeting an audience. You may need to work with your community manager to define user groups. Note that the system-defined groups in Jive (under Admin console: People > Management > User Group Summary) cannot be used to target audiences. You can use any custom-defined groups shown on the page. These groups may be created manually or synced from an SSO provider.
What are some examples of News streams I might create? : As an example, you could create a stream called Management Ideas, and then create different rules that direct new content from Finance groups to the Finance managers and blog posts from the Technical Managers group to Engineering managers. You could then add a stream rule targeting content from Human Resources management groups to all these management groups because those management ideas can apply to any manager. For more detailed examples, see All About the News Feature on Thrive.
Creating News streams for everyone
Users see News streams listed across the top of the News page. As a community manager, you can create and manage the streams for all registered users to see on the News page.
You must have Manage News Streams or Manage Community permissions to create, modify, or delete News streams.
To create News streams for everyone in the community:
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In the user interface, go to the News page and click the Manage the News page icon (
) next to News to create a new stream. -
Under Create custom streams for, select Everyone.
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In News Stream Title, enter the stream title, for example, CEO's Blog.
This is the stream name users see on the News page.
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In Places/Blogs, specify the place or blog from which you want the stream to pull content.
infoTip: If you see both a place and the place blog listed, note that selecting the blog would post less content in the stream. In other words, selecting a place means any new content created there shows up in the stream. Selecting the blog means only blog posts show up.
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Under Audience, select whether you want guest users (users who have not registered) to be able to see the stream.
This is only relevant if your community is visible to unregistered users.
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Under Notify Users, select whether you want the stream's users to receive email or mobile notifications every time new content is posted in the place or blog.
infoTip: In general, we recommend setting this to Off. However, you may likely want to enable notifications on the most important content that your users cannot miss. Note that if notifications get noisy, users may stop reading the content.
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Click Save to save the stream configuration.
You can create up to 10 News streams and reorder the list by dragging streams to new positions.
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When you finish adding streams, click Publish Layout.
For a detailed example of how you might create News streams, see All About the News Feature on Thrive.
Creating News streams for specific users
Users see News streams listed across the top of the News page. As a community manager, you can create and manage the streams to show a different selection of content to different audiences on the News page.
You must have Manage News Streams or Manage Community permissions to create, modify, or delete News streams.
Considerations Before Creating a News Stream
Before you create a News stream, consider the following questions:
Does absolutely everyone need this information?
News streams created for everyone display information on the News page for all registered community users. If you work in a large organization, this could include all people across a wide variety of job roles, divisions, and locations. If you're confident the information is relevant to all of these users, follow the instructions in Creating News streams for everyone.
How much traffic is generated by the place or blog I want to share content from?
The place you select for a News stream should not be too noisy for the intended audience. For example, if your Sales group sometimes contains social chatter, consider creating a more controlled group or blog that contains only key communications, and use that one for the News stream.
Who needs this News stream?
You can define audiences by selecting individual people, by filtering on profile fields, or by selecting a user permissions group that is defined in Jive. The last two choices may require some preparation on your part: to make sure you're using profile fields consistently or to create any permissions groups you need for targeting an audience. You may need to work with your community manager to define user groups. Note that the system-defined groups in Jive (under Admin console: People > Management > User Group Summary) cannot be used to target audiences. You can use any custom-defined groups shown on the page. These groups may be created manually or synced from an SSO provider.
To create a News stream so that specific users see content relevant to them:
-
In the user interface, go to the News page and click Manage the News page icon (
) next to News to create a new stream. -
Under Create custom streams for, select Specific Users.
This opens the Edit News Stream page.
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In News Stream Title, enter the stream title, for example,
My Team News.This is the stream name users see on the News page.
infoTip: Make the stream title work for every rule you are going to create for this stream.
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Select Create Stream Rule.
This opens the Create a Stream Rule page.
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Specify stream rules to filter users. For each rule, do the following:
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Under Places/Blogs, enter or select the place or blog from which you want the stream to pull content.
infoTip: If you see both a place and the place blog listed, note that selecting the blog would post less content in the stream. In other words, selecting a place means any new content created there shows up in the stream. Selecting the blog means only blog posts show up.
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Under Audience, enter the users and group of users who must be able to view the stream. You can also enter profile field values.
For more information on user groups, see Managing user groups.
You also have the option to select Create profile filter so that you can filter your audience based on a combination of profile fields.
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Click Save to save the stream filter and return to the stream rules configuration page.
You can create up to 100 rules for a stream.
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Under Notify Users, select whether you want the stream's users to receive email or mobile notifications every time new content is posted in the place or blog.
infoTip: In general, we recommend setting this to Off. However, you may likely want to enable notifications on the most important content that your users cannot miss. Note that if notifications get noisy, users may stop reading the content.
-
Click Save to save the stream configuration.
-
When you finish adding streams, click Publish Layout.
As an example, you could create a stream called Management Ideas and then create different rules that direct new content from Finance groups to the Finance managers and blog posts from the Technical Managers group to Engineering managers. You could then add a stream rule targeting content from Human Resources management groups to all these management groups because those management ideas can apply to any manager.