Skip to main content

Setting SSO connection behavior for Jive for Office and Jive for Outlook

By default, both the Jive for Office and Jive for Outlook client programs auto-detect any SSO configuration and allow the client programs to connect to your community accordingly. However, you can override this behavior by creating administrator scripts and deploying them to client computers.

Fastpath

System > Settings > Jive for Office / Jive for Outlook, then the Advanced tab

The Jive for Office and Jive for Outlook clients typically auto-detect your Jive SSO configuration. If you want to specify how clients should connect, you can use remote client customization to create an administrator script that modifies the registry. These customizations affect both Jive for Office and Jive for Outlook for any users who have them installed.

For more information about available authentication methods, see Authentication methods overview.

To create a script that sets the SSO connection method on the client:

  1. In the Admin Console, go to System > Settings > Jive for Office / Jive for Outlook, then the Advanced tab.

  2. Select the Force authentication behavior override check box to enable authentication overrides.

  3. Select one of the following authentication methods:

    • Force session-based authentication login to enforce using the Jive SSO implementation. Session-based authentication is more secure, but requires users to provide credentials more frequently.
    • Force basic authentication to enforce that clients connect using basic authentication by username and password. This method is more convenient, but less secure.