Search and Browse
We recommend Jive Copilot as a better way of discovering content in your Jive instance and beyond. It reads and answers your questions in plain language, making it very easy to use. Ask your community administrator to enable Jive Copilot and experience its advantages today.
The "Search and Browse" category provides comprehensive guidance on the processes and techniques for effectively locating and discovering content within Jive. This section is tailored to enhance user experience by outlining strategies for optimizing search results and utilizing various browsing features.
Key topics within this category encompass search relevancy, where users can learn about the factors that influence the ranking of search results in Jive communities. It covers the various outcome types, the significance of content recency, and introducing concepts such as boost scores and similarity scores that play crucial roles in determining search effectiveness.
Additionally, users can explore the various search and browse capabilities offered by Jive, which include Spotlight Search and advanced filtering options. Recommendations based on user activity, bookmarks, and a history of recently viewed items are also detailed, facilitating content discovery.
The category further enriches the search experience by addressing the effective use of Jive Cloud Search services, highlighting relevant content types and the application of synonyms for enhanced search accuracy. It also provides insights on how to conduct searches when specific information is scarce, guiding users through techniques for searching content without precise details.
Overall, this category serves as a holistic resource for users to master the art of searching and browsing in Jive, ensuring they can efficiently find the content and connections they need.