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Quick start

An overview of the steps required to integrate Jive with Google Docs.

We recommend you set up the integration in this order:

  1. Set up G Suite. This associates your domain with Google Drive and other Google apps. For more information, see Google Apps for Work at https://www.google.com/work/apps/business/.

  2. Create the integration user on the Google side with all Groups permissions in the Google Admin API privileges. This enables the ability to select Google groups and provide them access to the Jive place's Google Drive folder. For more on assigning these permissions in Google, see Adding permissions for Google Integration User in Google.

  3. Verify that Third Party Apps are enabled. This is essential for your Jive for Google Docs integration to work. For more information, see How to enable third-party Google Drive apps.

  4. Create an integration user in Jive with the same email as the one created in step 2.

  5. Assign the integration user Manage System permission override.

  6. Log into Jive as the integration user, navigate to Add-Ons, and install the Google Drive and Google Drive Files and Docs add-ons. For more information, see Installing the Jive for Google Drive Files and Docs add-On.

  7. In Storage Management within the Add-Ons page, add a new storage integration with Google Drive, authenticate as the integration user, and configure the storage integration.

  8. Create a space or group and select the Google Drive integration as the storage provider. For more information, see Adding Google Drive as an external storage provider.

Here's an overview of the integration accounts and Jive permissions:

Google Integration User : This user should have been set up on the G Suite side. This account should not be an actual community member, and it should only be used for this integration. The Google integration user owns the Google Drive folders created from your community.

Jive Integration Account : This is a Jive user account that:

  • Can access your G Suite domain.
  • Has access to Admin Console: Permissions > System Administration with at least the Manage System permission.

Manage System Permission : To assign the Manage System permission, create a user override for the integration user. For more on user permissions, see Managing permissions.

Related

Managing Jive for Google Drive Files and Docs

Next topic: Understanding permissions