Create Google Docs from Jive
From your Jive place, you can create Google documents, spreadsheets, and presentations that are saved in Google Drive. For a Jive place to be connected to Google Docs, the place must use Google Drive as the storage provider.
Before creating a Jive-connected place, ensure your Community Manager has configured the Google Docs integration and that your Jive email has a Google account associated with it.
When you configure a Jive place to use Google Drive as its external storage provider, then place members can create Google documents, spreadsheets, or presentations in Jive and store them in Google Drive. Depending on the place configuration, both comments and documents may be synced. For more information about syncing, see Sync settings for Google Docs.
You can create a Google document, presentation, or spreadsheet from Jive by using similar steps. Here are the steps in consideration to creating a Google document.
To create a Google document:
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Sign into your community and navigate to the Jive place where you want to create Google Docs.
You must join the Jive place so you can have write and read permission in the linked Google group.
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Click Actions > Create a Google Document.
Note: If you don't see the Google Document option in the Actions Menu, the Group Owner should confirm that Google Drive is selected as your external storage provider in Manage > Settings, or check with your Community Manager to see if the Google Docs integration has been implemented and that your email address is also a Jive for Google Work account.
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Enter a name for your file in the Create a Google Document dialog box, and then click OK.
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Add content to the document.
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Click Done. Watch the Place Activity stream to see when the new document becomes available in Jive.
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Click View in Jive to open the file in Jive.
To create a place that uses Google Docs:
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Log into your Jive community with an email that has a G Suite account associated with it.
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In your community, click
> Group (or another type of place).
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Complete the settings on the Create page.
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Click Create Group.
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Under External file storage, click Change to set up the storage provider.
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Select Google Drive as your external file storage option.
If your admin sets Google Drive as the default storage, you don't need to change anything.
Note: If you later change your external storage option to Jive, all Google Docs in this place will be replaced with links to the last known location in Google Drive.
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Click Apply.
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In the Configure dialog box, select Sync Google Docs and Comments to enable all aspects of this feature. You can also customize what is shared between the Jive and Google folders using the following options:
Option | Description |
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Don't Sync Google Docs | This option enables syncing of binary files, but not Google Docs. You can still create Google Docs from Jive, but you can only see them in Google Drive. |
Sync Google Docs but Don't Sync Comments | This default option ensures that all files and Google Docs are synced between Google Drive and Jive, but does not sync comments made in Jive or in Google Docs. |
Sync Google Docs and Comments | This option provides bi-directional sync of all activity. You can upload binary files or add Google docs in Google Drive (or Jive) and sync them back to Jive (or Google Drive). You can also sync Jive comments on a Google doc with document-level comments on the same doc in Google Drive Files and Docs. |
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Select one or more Google Permission groups.
Members of those Google groups are able to access the Google Drive folders created by this Jive place integration.
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Click Save, and then confirm it.
Once you create a new Google Drive folder from a Jive Place, actions taken in one place are reflected in both locations, such as creating and editing documents and comments, depending on how you set it up in the previous steps.
Users in this place can create their own Google Docs. For more on this, see Create Google Docs from Jive.