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Requirements for WebEx and Jabber Connectors

To enable the WebEx and Jabber connectors, you need to meet the following requirements:

Jive Side​

  • Jive 8.0.3 or higher.
  • The current version of Jive Cloud.
  • Community Manager rights to your Jive site.
  • Community users should have an email address in their profile. You can configure your community to populate phone and email fields from a directory server, or users can enter the information themselves by editing their profiles. For more information, see Mapping users from a directory server in the Community Manager Guide.
  • You should have an email address specified in your profile.

WebEx Side​

  • Cisco Webex, version WBS29 or higher, with an active corporate account.
  • Cisco WebEx Connect Messenger Service, for meeting participation.

Jabber Side​

  • Cisco Unified Communications Manager version 8.6 or higher for Voice/Video.
  • Cisco Unified Presence Services version 8.6 or higher (or WebEx Connect Messenger Service) for Instant Messaging (IM).
  • Cisco Jabber Desktop client version 8.6 or higher (Mac or Windows), configured to handle xmpp: and tel: URIs from the user's web browser.
  • The latest version of Jabber Desktop client.
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