Customizing maintenance page message

With the Jive Cloud Admin tool, you can set up the page users see during windows of site maintenance.

Fastpath

Jive Cloud Admin > Maintenance Mode

You can specify the message or brand the message used during site maintenance. The maintenance page is a useful tool for apprising users about planned community site outages. You have full control over the page contents — Jive only redirects users trying to access the community to the page.

To change the maintenance page message:

1. Log into Jive Cloud Admin.

2. If you have more than one site, select the installation you want to update from the Choose an Installation menu.

3. Click Maintenance Mode.

4. Select which maintenance page you want to use:

   • Default Maintenance Page: Use the default message to inform users the site is temporarily down.
   • Maintenance Page with Custom Text: Add your own message about temporary maintenance to the default page.
   • Redirect URL: Redirect the maintenance page to your own branded page by providing its URL. Under Set Maintenance Mode Redirect URL, you can specify the URL of the custom maintenance page or type null to use the default page.

5. Click Save or Save Redirect URL, then confirm your decision.

With these changes in effect, users will be redirected to the custom maintenance page whenever the community site is in maintenance.

Related

Using Maintenance Mode