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Perceptive playback firewall rules for user network access

If you restrict user network access by using specific IP or domain whitelisting, you must allow ports 80 and 443 and whitelist by domain or by address.

Note: This list is currently missing some entries and will be updated.

Whitelist by domain

Allow access to the following domains:

  • *.jivesoftware.com
  • *.twistage.com
  • *.edgecastcdn.net

Additionally, customers using HTTPS for delivery or using the alternate API URI video-svc2.jivesoftware.com to enable playback in China must enable these domains:

  • *.alphacdn.net
  • *.betacdn.net
  • *.omegacdn.net

Whitelist by IP Address

Allow access to the following IP addresses.

  • Perceptive IPs:

    107.21.212.16
    107.22.216.172
    174.129.240.31
    174.29.238.27
    184.72.239.40
    184.73.232.18
    23.21.76.80
    23.23.90.48
    23.23.94.7
    46.137.165.93
    50.16.187.111
    50.16.210.98
    50.19.127.228
    52.206.223.205
    52.22.44.102
    52.22.98.14
    52.4.125.148
    52.44.119.45
    52.45.236.90
    52.45.54.219
    52.54.180.117
    52.6.145.21
    54.195.246.169
    54.197.254.218
    54.204.24.127
    54.217.228.206
    54.243.35.52
    75.101.144.40
    79.125.11.104
    79.125.12.197
    79.125.20.107
    79.125.24.56
    79.125.25.81
    79.125.6.182
    79.125.6.237
  • To allow access worldwide access, whitelist the following IP ranges:

    5.104.64.0/21
    46.22.64.0/20
    61.49.62.128/25
    61.221.181.64/26
    68.232.32.0/20
    72.21.80.0/20
    88.194.45.128/26
    93.184.208.0/20
    101.226.203.0/24
    108.161.240.0/20
    110.232.176.0/22
    117.18.232.0/21
    117.103.183.0/24
    120.132.137.0/25
    121.156.59.224/27
    121.189.46.0/23
    152.195.0.0/16
    180.240.184.0/24
    192.16.0.0/18
    192.30.0.0/19
    192.229.128.0/17
    192.229.156.0/23
    194.255.210.64/26
    198.7.16.0/20
    203.74.4.64/26
    213.64.234.0/26
    213.65.58.0/24
    61.49.52.0/26
    120.132.137.192/26

    IPs in AWS:
    **US**:
    23.21.76.80
    23.23.90.48
    23.23.94.7
    34.193.164.199
    34.194.69.63
    34.197.195.21
    34.197.38.169
    50.16.187.111
    50.16.210.98
    50.19.127.228
    52.206.223.205
    52.22.44.102
    52.22.98.14
    52.23.89.187
    52.44.119.45
    52.45.236.90
    52.45.54.219
    52.54.180.117
    52.6.145.21
    54.197.254.218
    54.204.24.127
    54.243.35.52
    75.101.144.40
    107.21.212.16
    107.22.216.172
    174.129.238.27
    174.129.240.31
    184.72.239.40
    184.73.232.18
    23.22.3.153
    3.82.85.231
    35.169.60.220
    54.210.231.86
    107.20.113.129

    **EU**:
    46.137.165.93
    46.51.175.207
    54.195.246.169
    54.217.228.206
    54.75.240.33
    54.75.255.96
    79.125.11.104
    79.125.12.197
    79.125.19.129
    79.125.20.107
    79.125.24.56
    79.125.25.81
    79.125.6.182
    79.125.6.237
    34.248.243.247
    34.242.131.27
    63.32.187.35
    34.248.186.115
    63.32.87.167
  • To allow narrower access to specific CDN regions, whitelist the relevant IPs as listed in Table 1

ContinentCityCodeIP blocksIP blocks V6Last updated
AsiaBatamBTH180.240.184.128 /252405:8f00:EDCB:0000:0000:0000:0000:0000 /487/7/14 17:48
AsiaHong KongHHP108.161.247.0 /24;110.232.176.0 /24; 192.229.154.0 /242606:2800:6010:0000:0000:0000:0000:0000 /47;2606:2800:6040:0000:0000:0000:0000:0000 /48;2606:2800:6041:0000:0000:0000:0000:0000 /484/10/13 19:22
AsiaJakartaCGK180.240.184.0 /252405:8F00:EDCA:0000:0000:0000:0000:0000 /488/28/13 19:23
AsiaKaohsiungKHH61.221.181.64 /26;203.74.4.64 /262001:b032:c101:0000:0000:0000:0000:0000 /4811/26/13 23:02
AsiaOsakaKIX117.103.183.0 /242606:2800:6028:0000:0000:0000:0000:0000 /475/15/13 18:08
AsiaSeoulICN121.156.59.224 /27;121.189.46.0 /24; 121.189.47.0 /24121.156.59.224 /27;121.189.46.0 /24;121.189.47.0 /2410/23/14 21:06
AsiaSingaporeSIN46.22.71.0 /24;117.18.236.0 /242606:2800:6000:0000:0000:0000:0000:0000 /474/10/13 19:22
AsiaTokyoNRT110.232.177.0 /24;117.18.233.0 /24; 192.16.56.0 /24;192.16.57.0 /24; 198.7.26.0 /242606:2800:6020:0000:0000:0000:0000:0000 /47;2606:2800:6023:0000:0000:0000:0000:0000 /48;2606:2800:602b:0000:0000:0000:0000:0000 /482/6/14 18:46
AsiaTokyo (NRT2)HND192.16.4.0 /24;192.16.5.0 /242606:2800:6022:0000:0000:0000:0000:0000 /485/13/14 4:43
AustraliaMelbourneMEL192.16.2.0 /242606:2800:6032:0000:0000:0000:0000:0000 /476/3/13 16:37
AustraliaSydneySYD110.232.179.0 /24;117.18.235.0 /242606:2800:6030:0000:0000:0000:0000:0000 /474/10/13 19:22
EuropeAmsterdamAMS46.22.70.0 /24;46.22.72.0 /23; 93.184.208.0 /24;93.184.209.0 /24; 93.184.217.0 /242606:2800:5040:0000:0000:0000:0000:0000 /478/27/14 1:30
EuropeAmsterdam (AMS2)RTM192.16.52.0 /24;192.16.53.0 /242606:2800:5041:0000:0000:0000:0000:0000 /488/27/14 1:30
EuropeCopenhagenCPH194.255.210.64 /262001:2011:c002:0000:0000:0000:0000:0000 /4810/1/13 19:42
EuropeFrankfurt (FRA2)FCN5.104.64.0 /23;192.229.159.0 /242606:2800:5070:0000:0000:0000:0000:0000 /475/13/14 4:44
EuropeFrankfurt (FRF)FRF192.229.134.0 /24;192.229.135.0 /242606:2800:5021:0000:0000:0000:0000:0000 /482/11/15 20:35
EuropeFrankfurt (Peering)FRA72.21.89.0 /24;93.184.212.0 /24; 93.184.213.0 /242606:2800:5020:0000:0000:0000:0000:0000 /4812/4/14 22:25
EuropeHelsinkiHEL88.194.45.128 /262001:2060:bffb:0000:0000:0000:0000:0000 /4810/1/13 19:43
EuropeLondonLHR5.104.71.0 /24;46.22.74.0 /23; 93.184.210.0 /242606:2800:5010:0000:0000:0000:0000:0000 /484/22/14 21:19
EuropeLondon (LHR2)LCY72.21.90.0 /24;93.184.211.0 /24; 192.16.28.0 /24;192.16.29.0 /242606:2800:5011:0000:0000:0000:0000:0000 /485/13/14 4:44
EuropeMadridMAD46.22.66.0 /232606:2800:5000:0000:0000:0000:0000:0000 /4810/27/14 18:51
EuropeMadrid (MAD2)TOJ192.229.136.0 /24;192.229.137.0 /242606:2800:5001:0000:0000:0000:0000:0000 /4810/8/14 0:55
EuropeMilanMXP192.16.14.0 /24;192.16.15.0 /242606:2800:5080:0000:0000:0000:0000:0000 /4810/31/13 5:36
EuropeParisCDG46.22.68.0 /24;93.184.214.0 /242606:2800:5030:0000:0000:0000:0000:0000 /482/25/14 21:19
EuropeParis (CDG2)ORY5.104.66.0 /24;5.104.67.0 /242606:2800:5032:0000:0000:0000:0000:0000 /475/13/14 4:44
EuropeStockholmSTO213.64.234.0 /26;213.65.58.192 /262001:2040:c006:0000:0000:0000:0000:0000 /4810/1/13 19:43
EuropeStockholmARN5.104.69.0 /24;5.104.70.0 /242606:2800:5060:0000:0000:0000:0000:0000 /474/10/13 19:22
EuropeViennaVIE5.104.68.0 /24;108.161.242.0 /232606:2800:5050:0000:0000:0000:0000:0000 /474/10/13 19:22
EuropeWarsawWAW192.16.22.0 /24;192.16.23.0 /242606:2800:5090:0000:0000:0000:0000:0000 /481/31/14 18:26
North AmericaAshburnDCA68.232.36.0 /24;72.21.83.0 /24; 108.161.254.0 /242606:2800:4200:0000:0000:0000:0000:0000 /483/27/14 21:54
North AmericaAshburn (DCA2)IAD198.7.24.0 /24;198.7.25.0 /242606:2800:4202:0000:0000:0000:0000:0000 /485/13/14 4:43
North AmericaAtlantaATL72.21.88.0 /24;72.21.93.0 /24; 108.161.252.0 /242606:2800:4220:0000:0000:0000:0000:0000 /476/5/14 0:09
North AmericaAtlanta (ATL2)FTY192.16.46.0 /24;192.16.47.0 /242606:2800:4248:0000:0000:0000:0000:0000 /485/13/14 2:49
North AmericaChicagoORD46.22.76.0 /24;68.232.38.0 /24; 72.21.87.0 /242606:2800:4210:0000:0000:0000:0000:0000 /479/7/13 1:21
North AmericaChicago (ORD2)MDW198.7.18.0 /24;198.7.19.0 /242606:2800:4212:0000:0000:0000:0000:0000 /485/13/14 4:43
North AmericaDallasDFW68.232.39.0 /24;72.21.86.0 /24; 108.161.244.0 /242606:2800:4100:0000:0000:0000:0000:0000 /488/27/13 21:51
North AmericaDallas (DFW2)FTW108.161.250.0 /23;192.229.132.0 /242606:2800:4102:0000:0000:0000:0000:0000 /475/13/14 4:44
North AmericaLos AngelesOXR192.229.130.0 /24;192.229.131.0 /242606:2800:4001:0000:0000:0000:0000:0000 /487/22/14 18:31
North AmericaLos AngelesBLA192.16.10.128 /25;192.16.10.224 /272606:2800:4048:0000:0000:0000:0000:0000 /4810/23/14 0:37
North AmericaLos AngelesBUR108.161.240.0 /24;108.161.241.0 /24;108.161.253.0 /24;192.16.60.0 /242606:2800:4002:0000:0000:0000:0000:0000 /484/10/13 19:22
North AmericaLos AngelesLAX46.22.69.0 /24;68.232.40.0 /24;72.21.84.0 /24;72.21.94.0 /24;93.184.218.0 /242606:2800:4000:0000:0000:0000:0000:0000 /489/7/13 1:20
North AmericaLos Angeles (LAX2)CPM108.161.248.0 /23;192.16.51.0 /242606:2800:4004:0000:0000:0000:0000:0000 /47;2606:2800:4008:000e:0000:0000:0000:0000 /1275/13/14 4:45
North AmericaMiamiMIA46.22.64.0 /23;198.7.23.0 /242606:2800:4230:0000:0000:0000:0000:0000 /471/29/14 23:55
North AmericaMiami (MIA2)FLL192.16.6.0 /24;192.16.7.0 /24;192.229.161.0 /242606:2800:4232:0000:0000:0000:0000:0000 /485/13/14 4:46
North AmericaNew York (EWR)EWR198.7.20.0 /232606:2800:4242:0000:0000:0000:0000:0000 /48;2606:2800:4244:0000:0000:0000:0000:0000 /482/11/15 20:34
North AmericaNew York (LGA)LGA68.232.37.0 /24;192.16.18.0 /24;192.16.19.0 /242606:2800:4246:0000:0000:0000:0000:0000 /48;2606:2800:424f:0000:0000:0000:0000:0000 /482/11/15 20:35
North AmericaNewark (BNJ)BNJ192.229.147.0 /242606:2800:424d:0000:0000:0000:0000:0000 /489/10/14 17:21
North AmericaNewark (CSTG)CNJ192.229.146.0 /242606:2800:424c:0000:0000:0000:0000:0000 /489/2/14 18:12
North AmericaPhiladelphiaPHL192.229.156.0 /24;192.229.157.0 /242606:2800:4250:0000:0000:0000:0000:0000 /4812/18/14 22:54
North AmericaSan JoseSJC46.22.78.0 /24;46.22.79.0 /24;198.7.22.0 /242606:2800:4010:0000:0000:0000:0000:0000 /486/27/14 16:37
North AmericaSan Jose (SJC2)RHV192.229.128.0 /24;192.229.129.0 /242606:2800:4011:0000:0000:0000:0000:0000 /486/27/14 16:38
North AmericaSeattleSEA72.21.85.0 /24;108.161.246.0 /24;198.7.28.0 /242606:2800:4020:0000:0000:0000:0000:0000 /478/1/14 19:12
North AmericaSeattle (SEA2)PAE192.16.54.0 /24;192.16.55.0 /242606:2800:4021:0000:0000:0000:0000:0000 /48;2606:2800:4022:0000:0000:0000:0000:0000 /48;2606:2800:4023:0000:0000:0000:0000:0000 /48;2606:2800:4024:0000:0000:0000:0000:0000 /488/30/14 3:32
South AmericaSao PauloCGH192.16.41.0 /24;192.16.42.0 /242606:2800:420b:0000:0000:0000:0000:0000 /485/1/14 17:22