Setting up your firewall for video
To use the video upload feature when either your community is behind a firewall, or if you restrict end user Internet access, you might want to use IP whitelisting rules to allow network communication between your Jive community and Perceptive servers. To do this, you need to use specific rules.
- If your community is behind a firewall and you want to open it up using specific IP whitelisting, refer to Perceptive and Jive ingress and egress firewall rules.
- If you restrict user network access by using specific IP or domain whitelisting, refer to Perceptive playback firewall rules for user network access.
Additional references
For more information, see Video Module FAQ on Thrive.
- Perceptive and Jive ingress and egress firewall rules If your community is behind a firewall and you want to open it up using specific IP whitelisting, the video service needs to make inbound connections to the Jive instance for two processes.
- Perceptive playback firewall rules for user network access
If you restrict user network access by using specific IP or domain whitelisting, you must allow ports
80and443and whitelist by domain or by address.
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