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Getting information about performance

Jive provides tools by using which you can keep track of the application's performance and usage.

Additionally, you can connect your community to a web analytics application to get more detailed usage statistics.

To get the best results from your community, see Fine-tuning performance.

  • Examining database queries You can view the query expressions Jive uses as it interacts with its database. This is helpful when you're troubleshooting or looking for ways to improve performance.

  • Using application logs Jive logs messages containing application information, warnings, and errors in several different log files. You can view the log files in the Admin Console for troubleshooting purposes.

  • Auditing administrative tasks Jive logs actions you and others take and you can see them in the Admin Console. You might find these logs useful when you're tracking down the cause of an error or misconfiguration in the system.

  • Viewing system tasks The System Task Management page in the Admin Console provides information for working with the Jive support team to troubleshoot issues. The page lists predefined tasks performed by the system as people are using the community.

  • Integrating web analytics You can connect your community with a third-party web analytics provider to track site navigation and marketing analytics on your Jive site.