Activity
Overview of the Daily Activity graph in Jive''s Community Usage Dashboard, showing likes, views, revisions, comments, and content creation metrics. Learn how to use the Daily Activity graph to monitor community engagement and activity levels.
Administering Jive Analytics
Guide for setting up and managing Jive Analytics, including permissions and plugin installation
Analytics events
Detailed explanation of various analytics events available in the Jive analytics database
Analytics Export
Overview of the Analytics Export service for exporting community data
Answered Questions
Overview of the Views of Answered Questions chart in Jive Analytics; Overview of the Answered Questions graph in Jive reports, showing question response statistics over time
Average Response Time to Questions
Overview of the Average Response Time to Questions graph for measuring community responsiveness
Characterizing profile type
Understanding how Personal Insights determines and displays profile type based on user participation and engagement
Community Health
Overview of the Community Health report, showing visitors, content, and searches for evaluating community activity
Community Manager Reports
Overview of reports available to community managers in Jive, including user adoption, content creation, and community health metrics; Overview of community-level reports available in Jive Community Manager Reports
Community Usage Dashboard
Overview of the Community Usage Dashboard for viewing community analytics
Community-level reports
Overview of community-level reports available in Jive Cloud Analytics add-on, including access instructions and report types
Configure and Enable Analytics Database
Instructions for setting up and enabling the Analytics database for Community Manager Reports and Impact Metrics data collection
Content Creation
Overview of the Content graph for tracking content creation over time in Jive communities
Content Leaderboard
Overview of the Content Leaderboard report, showing top viewed content in a community
Correct and Helpful Events
Overview of the Correct and Helpful Events chart showing daily tallies of helpful responses and correct answers
Database Issues and Best Practices
Guidelines for optimizing database performance and avoiding common issues in Jive implementations
Database schemas
Overview of Jive database schemas for core application, analytics, and activity engine
DAU/MAU Report
Overview of the Daily Active Users/Monthly Active Users ratio chart for measuring community engagement
Department Interactions
Overview of the Department Interactions chart in Jive Analytics, analyzing collaboration trends between departments
Enable Analytics Database and Events
Guide on how to select and enable Analytics events for logging in Jive; Steps to enable all Analytics events in the Jive Admin Console
Enabling Personal Insights
Guide on how to enable Personal Insights feature for community users to gain visibility into their contributions
Engagement Dashboard
Overview of the Engagement Dashboard for analyzing community analytics and member engagement
Engagement Index
Understanding and utilizing the Engagement Index chart to measure community engagement and user activity over time
Engagement Ladder
Overview of the Engagement Ladder chart for analyzing member behavior and community engagement
Exporting analytics data
Guide on how to export analytics data using the Analytics Export service in Jive community interface
Failover and Data Recovery in Analytics and Core Databases
Overview of failover scenarios and data recovery for Analytics database in single and multiple data center HA configurations; Guidelines for preparing disaster recovery strategies for Jive Core database in single and multiple data center configurations
Generating client IDs and secrets
Learn how to create client IDs and secrets to securely access the Data Export API for community data
Getting client ID and secret for DES API Explorer
Guide to generating, retrieving, and revoking credentials for accessing the Jive DES API
Getting information about performance
Overview of tools and methods for tracking application performance and usage in Jive
Getting more out of reports
Advanced features and tips for using Community Manager Reports effectively
How reports count group status updates
Overview of how group status updates are counted in various Community Manager Reports
Integrating web analytics
How to connect your Jive community with third-party web analytics providers for tracking site navigation and marketing analytics
Leaderboard: Content Created
Overview of the Leaderboard report showing top participating users in various engagement categories
Limitations
Details on limitations and data retention policies in Jive Analytics
List of data export events
A comprehensive list of events supported by the Data Export service, including categories, variants, and unsupported events
List of Default CSV Output Fields: Place, User, Content, and Activity
Overview of the fields included in the Place and User CSV export for Jive analytics; Overview of the fields included in the Content and Activity CSV exports for analytics data
List of filters
Overview of filter groups available for limiting results in Analytics Export
Managing Analytics add-ons
Guide for managing analytics add-ons, generating credentials, and controlling access to the Data Export API
Managing Impact Metrics
Overview of Impact Metrics features and configuration for different Jive installations
Place-level reports
An overview of analytics reports available for places (groups, spaces, subspaces) in Jive, including user adoption, content creation, and activity metrics.
Profile Completion
Overview of the Profile Completion graph and report in community-level reports
Publishing Impact Metrics to everyone
Learn how to expose Impact Metrics to all users with permission to view your content
Questions and Answers
Overview of the Questions and Answers report in Community Analytics, showing created questions and helpful/correct replies
Revoking access to a service
How to remove Jive credentials and prevent tools from accessing the Data Export API
Running ETL
Instructions on how to run the Extract, Transform, and Load (ETL) process for Analytics data in the Community Manager Reports plugin
System Requirements
Hardware, software, and operating system requirements for running Jive for Outlook; Overview of required and supported system elements for running Jive; Overview of system requirements for installing Jive for SharePoint On-Prem (v5); System and software requirements for using the Rewards add-on; Software requirements and setup instructions for Advanced Gamification in Jive; Overview of software and general requirements for using Analytics in Jive; Overview of software and integration requirements for installing and using Jive Events; Overview of software requirements for installing and using Jive Ideation; Overview of system requirements for enabling the Urgent Notifications add-on; Overview of software and integration requirements for installing and using Jive Events; Overview of software requirements for installing and using Jive Ideation; Overview of system requirements for enabling the Urgent Notifications add-on; Software and system requirements for installing and using Jive Photo Album; Overview of required and supported system elements for running Jive; Software and system requirements for installing and using Jive Photo Album; Software and system requirements for installing and using Jive Photo Album; Overview of required and supported system elements for running Jive; Overview of software requirements for installing and using Jive Ideation; System and software requirements for using the Rewards add-on; Software requirements and setup instructions for Advanced Gamification in Jive; Overview of software and general requirements for using Analytics in Jive; Software and system requirements for installing and using Jive Photo Album; Overview of software and integration requirements for installing and using Jive Events; Software and system requirements for installing and using Jive Photo Album; Overview of required and supported system elements for running Jive; Software and system requirements for installing and using Jive Photo Album; Software and system requirements for installing and using Jive Photo Album; Overview of required and supported system elements for running Jive; Overview of software requirements for installing and using Jive Ideation; Software and system requirements for installing and using Jive Photo Album; Software and system requirements for installing and using Jive Photo Album; Overview of required and supported system elements for running Jive; Overview of system requirements for installing Jive for SharePoint On-Prem (v5); Software and system requirements for installing and using Jive Photo Album; Overview of required and supported system elements for running Jive; Overview of software and integration requirements for installing and using Jive Events; Overview of software requirements for installing and using Jive Ideation
Third-party cookies
Overview of cookies set by third-party services in Jive instances
Top Content Report
Overview of the Top Content report in Community Analytics
Top Successful Search Queries
Overview of the Top Successful Search Queries report in Community Analytics
Understanding community analytics
Guide for community managers on tracking usage statistics and measuring user engagement using the Analytics tab
Understanding reports
Overview of Jive Cloud Admin reports, including page views, API views, and mobile usage statistics
User Adoption
Overview of the User Adoption chart showing user engagement over time in a community
User Leaderboard
Overview of the User Leaderboard chart showing top contributors based on activity points
User Status
Overview of the User Status report in Community Analytics, showing changes in user status over time
User to User Interactions
Analyze collaboration trends and interaction dynamics between users in a community
Using detailed view
Learn how to use the detailed view of Impact Metrics to analyze content performance and engagement in your Jive community
Using Jive Analytics
Guide on accessing and using analytics reports in Jive for place owners, administrators, and community administrators
Using Personal Insights
Learn how to use Personal Insights to gain visibility into your community contributions and analyze your content''s impact
Using reports
Tips and tricks for better understanding and utilizing analytics reports
Using reports
Overview of available reports and their functionalities in the Rewards Console
View of Questions with Responses
How to use and interpret the View of Questions with Responses chart in Community Analytics
Visualizing your personal impact
Learn how to interpret and utilize the Personal Impact section in Personal Insights to track your content engagement and performance
Working with your database dumps
How to download and use database snapshots from Jive Cloud Admin for custom analytics or other purposes