Using Tiles
Tiles display useful information in Activity and custom pages for places, News page, and Your View pages.
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You have plenty of options to choose from when adding a tile to a place. Look through the categories to see all of your options. For more information, see Tile reference.
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Here's a complete list of the tiles available on the Activity and custom pages of a place. You may also see other custom tiles in Your View that are not listed here but have been created by your community manager.
Two useful tiles that you can choose are the Top Participants and Upcoming Events tiles:
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Different tiles are available in different places. Activity and custom pages, News, and Your View all have different tile options.
Note: If you own the place, you can choose whether or not to show these default tiles, and you can also add different tiles.
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You can use a tile as is or customize it to display specific information. For more information, see Designing activity and custom pages for places.
Your Tiles
| Tile | Description | Dependencies |
|---|---|---|
| Your Custom Tile Name | Any custom tiles you have created are listed here | You must first create a New Content, People, or Places tile to see the Your Tiles option under Categories. For more information, see Creating Custom tiles. |
Collaboration Tiles
| Tile | Description | Dependencies |
|---|---|---|
| Action Items | Tracks the content that needs follow-up actions | Relies on content being marked as Needs Action |
| Categories | Displays content in selected categories | Relies on categories configured in the current place |
| Document Viewer | Shows a full preview of a document you choose to display | Content added manually |
| Featured Content | Shows content marked as Featured | Relies on content being marked as Featured |
| Finalized Content | Shows content that has been marked Final | Relies on content being marked as Final |
| Helpful Links | Builds a list of key links for quick reference. Links can be internal to your community or external URLs | Content added manually |
| Key Dates | Show selected dates for your team. | Content added manually |
| Popular Content | Shows content that's getting views and likes | Relies on content getting viewed and liked |
| Recent Decisions | Shows the most recent items that were marked as Decision | Relies on content being marked as Decision |
| Upcoming Events | Shows events created in your place | Relies on content from the Events plugin |
Graphic Elements Tiles
| Tile | Description | Dependencies |
|---|---|---|
| Banner | Adds a series of linked images (up to 5) with text to promote important content | Content added manually |
| Carousel | Link a rotating image carousel to crucial destinations | Content added manually |
| Create an HTML Tile | Creates a custom user experience by inserting HTML content into a tile for your place | Content added manually |
| Gauge | Shows status on a gauge | Set manually |
| Image Gallery | Creates a slideshow with images and captions | Content added manually |
| Video (External) | Shows a manually selected video from an external, non-community source | Content added manually |
| Video (Featured) | Display a video from anywhere on the Internet | Content added manually |
Custom List Tiles
| Tile | Description | Dependencies |
|---|---|---|
| Categories | Display content in selected categories | Relies on categories configured in the current place |
| Content Sets | Shows community content inside a tile, in a browse sequence you design. For more information, see Using Content sets and Content Sets tiles | Content added manually |
| Expandable Sections | Shows links to community content under collapsible headings | Content added manually |
| Featured People | Builds a list of important people for your place | Content added manually |
| Helpful Links | Builds a list of key links for quick reference. Links can be internal to your community or external URLs | Content added manually |
| Key Content and Places | Displays a list of content and places that you can edit and manage yourself | Content added manually |
Dynamic List Tiles
| Tile | Description | Dependencies |
|---|---|---|
| Action Items | Tracks the content that needs follow-up actions | Relies on content being marked as Needs Action |
| Answered Questions | Displays a list of questions that have been answered in the place | Relies on discussions marked as questions that include a reply marked as Correct Answer or Assumed Answered |
| Featured Content | Shows content that's been marked as Featured | Relies on content being marked as Add as Featured Content |
| Finalized Content | Shows content that has been marked Final | Relies on content being marked as Final |
| Latest Blog Posts | Shows the newest blog posts in your community | Content added manually. Blogs must be enabled |
| Popular Content | Shows content that is getting views and likes | Relies on content getting viewed and liked |
| Recent Decisions | Shows the most recent items that were marked as Decision | Relies on content being marked as Decision |
| Similar Places | Shows places with the same tags | Relies on content being tagged |
| Super List | Shows an updated, filtered view of content, people, or places | Relies on a query: click Use this view in a tile at the bottom of any People, Places, or Content browsing result |
| Tagged Content | Displays content that matches specific tags | Relies on content being tagged |
| Leaderboard (Top Participants) | Shows frequent contributors to the place | Populated when activity happens in the place. Note that this tile uses the same information as the status levels in your community |
| Trending Content | Displays content with the most views and interactions | Relies on views, likes, and shares |
| Unanswered Questions | Displays a list of questions that have not yet been answered in the place | Relies on discussions marked as questions that do not yet have a reply marked as Correct Answer or Assumed Answered |
Support Tiles
| Tile | Description | Dependencies |
|---|---|---|
| Answered Questions | Displays a list of questions that have been answered in the place | Relies on discussions marked as questions that include a reply marked as Correct Answer or Assumed Answered |
| Ask a Question | Finds a previously asked or answered question, or asks a new one | Relies on content query. Configure to select content types and places to query |
| Helpful Links | Builds a list of key links for quick reference. Links can be internal to your community or external URLs | Content added manually |
| Super List | Shows an updated, filtered view of content, people, or places | Relies on a query: click Use this view in a tile at the bottom of any People, Places, or Content browsing result |
| Unanswered Questions | Displays a list of questions that have not yet been answered in the place | Relies on discussions marked as questions that do not yet have a reply marked as Correct Answer or Assumed Answered |
External Add-Ons Tiles
| Tile | Description | Dependencies |
|---|---|---|
| Account Details | Pulls in the details of an account from Salesforce | Relies on the account details from Salesforce. Requires a Salesforce account |
| Opportunity Details | Pulls in the details of an opportunity from Salesforce | Relies on the account details from Salesforce. Requires a Salesforce account |
| Probability Details | Shows the probability details of a Salesforce opportunity in gauge format | Relies on the account details from Salesforce. Requires a Salesforce account |
| Create an HTML Tile | Creates a custom user experience by inserting HTML content into a tile for your place | Content added manually |
| Quests | Displays quests for community members to complete | Relies on a quest being enabled |
Custom Tiles
| Tile | Description | Dependencies |
|---|---|---|
| Create a Content or Place Tile | Displays a list of content and places that you can edit and manage yourself. This tile and its content can be shared and used by other people in the community | Content added manually |
| Create a People Tile | Builds a list of important people for your place. This tile and its content can be shared and used by other people in the community | Content added manually |
- Creating Custom tiles Custom tiles can include links to helpful content, people, and places in your community, and links external to your community.
- Using Custom HTML tiles If you are a place owner, you can create an HTML tile containing custom HTML code.
- Creating Super List tile The Super List tile displays a filtered list of content, people, or places. You create the filter link, and then paste it into your Super List tile to get the results.
- Creating Ask a Question tile An Ask a Question tile provides a field where users can type their question. As they type, search results are shown in the tile, and if no answers are found, they can create a new question from the tile.
- Creating Answered and Unanswered Questions Tiles The Answered Question and Unanswered Questions tiles can be beneficial in places where people ask questions and look for answers. These tiles help place visitors see at a glance what's been asked and answered.
- Using Content sets and Content Sets tiles The Content Sets tile creates a browse sequence for key content on a custom page in a place. It can connect any combination of content, as long as it's inside the place.
- Using Expandable Sections tiles The Expandable Sections tile lets you create a collapsible list of content links inside a tile on a place page, an Activity page, or your Your View page.