Creating Ask a Question tile
An Ask a Question tile provides a field where users can type their question. As they type, search results are shown in the tile, and if no answers are found, they can create a new question from the tile.
When you add an Ask a Question tile to a place, the tile searches for all content types within the place. If a user does not find an answer, this place is also used as the default place for creating a question.
To add an Ask a Question tile:
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Go to your place.
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To open the Activity page for editing, select Manage > Settings.
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To open a Custom page for editing, open the page and click Edit page.
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In either a wide or narrow column, click Add a tile.
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Select Support > Ask a Question.
The tile is added to the page.
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Optionally, change the title, default text in the search field, and the Submit button text.
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Specify the place where Jive should search for the question, or select All places.
You could limit their search to the place where the tile lives, or open it up to a community search.
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In Number of type-ahead search results, enter a number from 1 to 25 that represents how many type-ahead results you want users to see.
The user can click See all results to open the filtered search page.
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If you want to restrict the results to specific content types, select them.
For example, this is useful if you only want to show questions or discussion related to the search.
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Under Post Questions to, select the place where the user's question should be posted, or select Let the user choose the place.
You might want to guide the user to use a specific place, but they can always change this if they need to.
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Click Save Properties to the tile settings.
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Click Save to save the page settings.
An Ask a Question tile to your place.