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Setting up Jive for Outlook

The Extended API plugin supports multiple Jive products including the Jive for Office.

Getting up and running with Jive for Office requires installing the Extended APIs plugin. Your license then will activate Jive for Office, as well as any other Microsoft plugins you're licensed for.

Install the plugin using the following steps:​

  1. If you have a version of the Extended APIs plugin earlier than v2.0, or if you have an earlier version of Jive for Office installed, you need to uninstall them before you can install the new Extended APIs.

    Check the Admin Console page at System > Settings > Plugins. If you have a Jive for Office plugin installed, you have the older version and need to remove it. After you remove the old versions and install the new plugin, you should see the new Extended APIs plugin in the Plugins page. If you still see the old plugin, try restarting the Jive server.

  2. Before you install the Jive for Outlook plugin, make sure Advanced incoming email monitoring is enabled in your Jive instance.

    To check this feature, go to System > Settings > Email Server and select the Advanced Incoming tab. You can see the status of the feature here; you should enable the feature if it's turned off. For more information about Advanced Email setup and configuration, see Configuring advanced incoming email monitoring.

  3. Add a extended-apis.outlook.mail.alias system property and set the value to the server address or alias used to send Jive notifications.

    You can find this in the reply-to address of any notification email. For example, if the reply-to address is jive-23432-32423-234@my.email.com, set the value to my.email.com. Use the System > Management > System Properties page to add the property. For more information about Jive system properties, see Fine-tuning with system properties.

  4. Make sure Document Conversion is enabled on the System > Settings > Document Conversion page.

    For more information about document conversion, see Setting up Document Conversion.

  5. In the Admin Console, go to System > Plugins > Add Plugin.

  6. Under Install a new plugin, click Browse to select and open the plugin JAR file you downloaded. You can download the Extended APIs plugin JAR file on the Extended APIs Plugin page on Thrive. After adding this plugin, you need to restart Jive for the feature to become available.

  7. Click Upload to add the plugin to the community.

  8. Restart the application as root: /etc/init.d/jive-application restart. For a cluster installation, restart each node.

  9. Once the application has restarted, go to System > Plugins > Installed Plugins and check the list for the Extended APIs plugin. This is also where you can remove the plugin.

  10. Check if Jive for Office is enabled, as described in Enabling or disabling Jive for Office.

  11. Go to System > Settings > Extended APIs, then open the Modules tab and ensure the modules you want are enabled.

Related

Administering Jive for Outlook