Setting up Jive for Outlook Online
Jive for Outlook Online lets your community members engage fully with the community without ever leaving the Outlook Online inbox.
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System requirements for Jive for Outlook Online Here you can find system requirements for using Jive for Outlook Online.
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Installing Outlook Online cartridge The Outlook Online cartridge for Jive Anywhere is automatically installed with the Office 365 add-on. If required, contact Jive support to get the package and re-install it manually.
Installing Outlook Online Cartridge
The Outlook Online cartridge for Jive Anywhere is essential for providing the functionality of Jive for Outlook Online. You will need to ensure that the cartridge is properly set up, which can be done in the Admin Console.
Admin Console: System > Settings > Jive Anywhere
Steps for Installation
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In the Admin Console, go to System > Settings > Jive Anywhere, then open the Cartridges tab.
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Click Upload new cartridge.
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In Display name for the cartridge, enter a name for the cartridge. This name is displayed in the Admin Console and in the Jive Anywhere interface.
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In Choose a new cartridge ZIP file to upload, browse to the Jive for Outlook Online package.
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In the field under Cartridge included patterns, type the URL of your Outlook web server, and click the up arrow to add it to the Cartridge included patterns field. You should use the following format
mymailserver.com/owa. -
Click Submit.
After installation, users can download the Jive Anywhere browser plugin from the Add-ons page of your Jive site to utilize Jive for Outlook Online.