Using Jive for Outlook

Jive for Outlook lets you interact with your community without leaving Microsoft Outlook email. With Jive for Outlook, users can view and interact with the community from within their Outlook working environment, including posting and replying to Jive activity. They can also get information about their contacts' activity on other social platforms.

In Jive for Outlook, you can:

View and interact with your streams.
See and respond to community activity you're notified of in preview mode, including marking items as Final, for Action, Outdated, or another available marking.
Create public and private discussions, status updates, and direct messages and post them to your community.
Convert email discussions into community discussions.
See profile information and activity from Jive and other social networks for your contacts, as well as community profile information when available.
Getting the Jive for Outlook add-on You need the Jive for Outlook add-on to connect to Jive and other social platforms from Outlook so you can see what your email contacts are doing around your network. Then try interacting with your Jive community directly from your Outlook inbox.
Connecting to your community After you first install Jive for Outlook, it might not be completely set up to connect to the community you want to synchronize documents with. To connect, you need to provide your user name and password.
Jview and View as email When you view notification emails from your community or Super Search results, you can use Jview to preview and interact with community activity. Or you can toggle to email view.
Viewing social information Jive for Outlook provides rich social context to your email and lets you customize your view.
Finding the right person To help Jive for Outlook identify the correct identity for a contact, use Contact Manager to search.
Managing connections to Jive communities You can connect to more than one Jive community by using the Accounts settings.
Adding external social networks You can enrich the social information provided to Jive for Outlook by connecting it to other social media networks.
Viewing Your Jive streams in Outlook You can view and interact with your streams, including your Jive Inbox, right from Outlook.
Posting discussions to community You can post discussions to your Jive community without leaving Outlook.
Posting status updates to community You can post status updates to your Jive community without leaving Outlook.
Sending direct messages to community users A direct message is a great way to send one or more people a short and sweet note that won't require a lot of back and forth. You can create a direct message from the Jive menu of Outlook.
Converting email threads to discussions You can convert an Outlook email thread into a discussion in your Jive community.
Marking content in Jive from Outlook You can mark content as Final, for Action, Outdated, and so on, directly from Outlook.
Jive Super Search Jive Super Search combines a search of your Outlook mail folders with a search of community content.
Enabling and disabling Jive for Outlook You can enable and disable the Jive for Outlook functionality from the Options dialog box.
Controlling default views and previews You can change the Jive for Outlook display using the Options settings in the Jive toolbar.
Updating to new version When you update to a new version of Jive for Outlook, your account information is saved. Nevertheless, you may have to provide your credentials one more time to authenticate.
System requirements Here you can find the requirements for Jive and Microsoft Outlook to run the plugin. To install Jive for Outlook, you need the appropriate versions and service packs for Microsoft Outlook and a supported Windows operating system.
Supported browsers Jive works with most current web browsers. Note that if you need to use Content Editor features, such as cut and paste, script access to the clipboard must be enabled.
Documentation PDFs Download PDF versions of documentation included in Help.