Sending direct messages to community users
A direct message is a great way to send one or more people a short and sweet note that won't require a lot of back and forth. You can create a direct message from the Jive menu of Outlook.
To create a direct message from Outlook:
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In the Jive section of the menu, click Create > Direct Message.
Outlook opens a new email window.
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In To, type the first letters of the recipient's name to select the recipient.
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In Message, type the message.
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Click Send.
The message is sent to the recipients.
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