Configuring Customer Network

Perform the following configurations on Jive side:

	Item	Description	Responsibility
a.	VPN	Build a VPN of Jive to SharePoint	Jive Hosting and Customer.
b.	Firewall	Open the customer firewall to incoming calls from Jive	Customer
c.	Routing	When using a Reverse Proxy, make sure that the routing of traffic: Jive > Customer Firewall > Reverse Proxy > SharePoing is set properly.	Customer
When using ADFS (Claims auth), the routing should also include the ADFS in the routing chain: Jive > Customer Firewall > (Reverse Proxy ,if exists) > ADFS.	Customer
d.	DNS	SP hostname is set in the Jive’s DNS so it can be resolved when Jive is addressing SP.	Jive Hosting team
e.	SSL Certificates	SharePoint server certificate must be valid and include an intermediate certificate with Jive’s supported cyphers.

	Item	Description	Responsibility
a.	Firewall	Open the customer firewall to outgoing calls from SharePoint to Jive.	Customer
b.	Routing	If using a Proxy on the SharePoint farm, make sure that the routing of traffic: SP-> Proxy->Firewall->Jive is set properly.	Customer
c.	DNS	Jive’s hostname is set in the customer DNS so it can be resolved when addressed from SharePoint.	Customer
d.	SSL Certificates	Jive server certificate must be valid. Intermediate certificate must be added to the JAVA key-store on the Jive instance.	Jive Hosting team
e.	User mapping validation	Validate that the SharePoint Admin has provided the correct value for the field with which User Mapping is performed.	Customer