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Configuring discussions for spaces

Within a space, you can configure question settings. These settings define how alerts are sent for questions that remain unanswered.

Fastpath

Admin Console: Spaces > Settings > Discussion Settings

Note: For more information about application-wide discussion settings, see Configuring discussions application-wide.

OptionDescription
Enable Email AlertsIndicates if an email sent when a thread marked as a question has remained open (unanswered) for the period of time you specify. You might want to enable alerts if you want to make sure that questions get prompt responses. Email is sent to the people whose addresses you give in the Email Addresses box.
Open Question AgeThe period after which email is sent. Specify a value that makes sense for your community. If it's a very active community, you might want to make this shorter.
Email AddressesThe recipient's email address.