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Using social groups

Social groups help you bring people together around shared interests, ideas, and projects. Here you can find how to create and manage social groups in Jive.

Groups, or social groups, are isolated containers within a community; they have no ties to other places and cannot have sub-groups. Permissions are managed on a per-group basis by the original group creator or the admins selected for the group, or both. Groups can also house any type of content unless one or more is turned off by community administrators. Because they are a freely created containers, groups get used most often for topic-specific collaboration, rather than something general to a team. They also get used for collaboration between specific teams or different departments that often work together closely and rely on each other.

  • Creating groups Creating a group enables you to set up an area where like-minded people can put their heads together and share information on the group subject. You must have special permissions to create a group, which are set by your community administrator.
  • Group creation options Creating a group always starts with clicking Group in the Create menu, but it helps to understand the options that can help your group do what you want it to.
  • Customizing your group After you create a group, you can change it to suit your requirements.
  • Customizing the group landing page If you're a group owner or administrator, you can customize your group's landing page so that it displays the information and images that you want visitors to see.
  • Adding Overview page When widgets are enabled in your community, you can add an Overview page to a place.
  • Types of groups A group's type determines who can join, see content, participate, and invite new members.
  • Inviting people to join groups As a group administrator or member, you can invite people to join the group. Note that if you're using Jive as an internal corporate community, people from outside the community might not be able to join your group.
  • Managing pending invitations As a group administrator, you can delete or resend invitations while managing group membership. This can be useful if you've got a lot of outstanding unanswered invitations.
  • Posting status update in groups There may be times you want to limit your status update to only a specific group in your community. When you post a status update to a group, only members and people following the group see the update in their attention streams.
  • Enabling non-member content sharing Private group owners can configure their private group so that group members can share specific documents and discussions with non-group members. This allows non-group members to help review or edit private group content but does not allow them to see any other content items that live in the group.
  • Sharing content with non-group members Documents, discussions, questions, and uploaded files in a private group can be shared with the users who are not members of the group. This is useful if you need a non-group member to help you review and edit a document or discussion.
  • Sharing content with other places When you share content with a place, it shows up in that place's activity stream. Anyone following the place where the content is shared receives a notification in the stream.
  • Making bulk changes to content in places You can make bulk changes to content items stored in a place, including applying tags, categories, and outcomes. Also, you can move or delete a list of items. This can be a quick and easy way to organize the content in a place better so that you and others can find it faster later.
  • Using external file storage Jive can integrate with a number of external storage solutions on a licensing basis to store and organize big files and then synchronize them in a Jive group or space.