Managing access to Cloud Analytics
You can manage access to place- or community-level reports by granting community users the appropriate permissions in the Admin Console.
The Manage System or Manage Community permissions are required to access community-level reports. You can assign permissions to individual users or user groups. For more information about permissions in Jive, see Managing permissions.
Permissions Overview
Place-, community-level, and space-specific reports can each be viewed when users have the correct permissions.
The following table illustrates the different ways you can assign permissions to access community manager reports.
| View reports for all groups they can access | View reports for all spaces they can access | View community-level reports | View reports for specific space only | View reports for specific groups only | Make user permission changes | |
|---|---|---|---|---|---|---|
| Users with Manage System or Manage Community permission | ✓ | ✓ | ✓ | n/a | n/a | ✓ |
| Users with Default Space permission set to Administer or Full Control | ✓ | ✓ | Ø | n/a | n/a | ✓ |
| Space owner or user with space permission set to Full Control | Ø | Ø | Ø | ✓ | Ø | Ø |
| Group administrator or owner | Ø | Ø | Ø | Ø | ✓ | Ø |
Community-level reports
Community-level reports show data for the entire community. Users with the Manage System permissions or with the default space permission for viewing community-level reports can view these reports.
Space reports
Each space has an Analytics tab where you can find reports for that space. The following users can view reports for a space:
- Users with Manage System or Manage Community permissions.
- Space administrators or owners.
- Users with the default space permission set to Administer or Full Control.
- Users with the specific space permissions, which can also be customized for individual users or groups.
Note: You can assign the default space permissions by either customizing permissions for a single user (by creating a user override) or a user group. For more information, see Setting permissions for community-level reports and Setting permissions for spaces.
Social group reports
Each social group has an Analytics tab where you can find reports for that group. The following users can view group reports:
- Users with Manage System or Manage Community permissions.
- Group administrators or owners.
- Users with the default space permission set to Administer or Full Control (restricted to groups they can access).
Additional Resources:
- Permissions overview Place- and community-level reports can each be viewed when users have the correct permissions.
- Setting permissions for community-level reports Instructions on specifying who can see community-level reports and related place reports.
- Setting permissions for spaces Information on specifying who can view reports for a particular space.
- Blocking reports from certain users Learn how to prevent specific users from accessing reports.