Antivirus feature
The antivirus feature helps make your community more secure. With the antivirus feature enabled, when a user tries to upload an external file to the community (for example, a Microsoft Word document or an Adobe PDF), the file is scanned for a virus before being posted. If a virus is found, the file will not be posted in the community.
The antivirus feature is powered by ClamAV (http://www.clamav.net/). Jive polls the ClamAV database every thirty minutes for virus updates.
You should contact Support to enable the antivirus feature for on-prem customers.
In addition, you need to create an Antivirus Management group (People > Management > Create User Group) and add users to it who must receive an Inbox notification whenever the antivirus feature finds malware. The user who attempted to upload a virus will be listed in the notification.
Enabling antivirus feature
To enable the antivirus feature:
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In the Admin Console, go to System > Settings > Antivirus, and select Enable.
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Click Save, and then refresh the browser page to populate the Virus Scanner URI field from Tenancy Services.
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Under Notify Author, select Yes if you want the application to send the author an Inbox and email notification when a file is rejected. You can also designate an administrative group of users to receive a notification.
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Under Scan Timeout, set the timeout in milliseconds for the antivirus scanner to complete a scan. The default is 300,000 milliseconds.
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Click Save.