Activity
Overview of the Daily Activity graph in Jive''s Community Usage Dashboard, showing likes, views, revisions, comments, and content creation metrics. Learn how to use the Daily Activity graph to monitor community engagement and activity levels.
Advanced Gamification Overview and Administration
An overview of Advanced Gamification features in Jive, including missions, badges, points, and levels; Manage and configure Jive Gamification features, including missions, badges, and activity tracking
Advocacy
Overview of Advocacy feature for creating targeted quests and motivating user advocates
Awarding badges to people
Guide on how to award badges and status points to recognize contributions in a community
Badges
Overview of badge types, configuration, and visibility in community rewards systems
Challenging other users
Learn how to challenge other users who are close in rank to you on community leaderboards
Characterizing profile type
Understanding how Personal Insights determines and displays profile type based on user participation and engagement
Community Health
Overview of the Community Health report, showing visitors, content, and searches for evaluating community activity
Community Manager Reports
Overview of reports available to community managers in Jive, including user adoption, content creation, and community health metrics; Overview of community-level reports available in Jive Community Manager Reports
Configuring and Using Jive Rewards
Guide for administrators on setting up and managing Jive Rewards system; Overview of Jive Rewards system, including points, badges, levels, quests, missions, and leaderboards
Controlling activity stream updates
Learn how to control activity stream updates for Gamification missions using the Send Callback checkbox
Correct and Helpful Events
Overview of the Correct and Helpful Events chart showing daily tallies of helpful responses and correct answers
Creating Answered and Unanswered Questions Tiles
Learn how to add and configure Answered and Unanswered Questions tiles to place pages
Creating Ask a Question tile
Instructions for adding and configuring an Ask a Question tile in a Jive community
Creating polls
Learn how to create and customize polls to gather instant feedback from your community
Creating quests
Guide on how to create and customize quests with events, rewards, and badges in the Rewards Console
DAU/MAU Report
Overview of the Daily Active Users/Monthly Active Users ratio chart for measuring community engagement
Earning points
Learn how to earn points through community activities and missions to advance to higher levels
Enabling Personal Insights
Guide on how to enable Personal Insights feature for community users to gain visibility into their contributions
Events and points
Overview of events and points in Jive Rewards, including their definition and visibility
Leaderboard: Content Created
Overview of the Leaderboard report showing top participating users in various engagement categories
Leaderboards
Overview of leaderboards, their configuration, and visibility in the community
Managing events
Learn how to assign and modify point values for various community activities and set daily limits for events
Missions, Strategies, and Quests
Overview of missions, strategies, and their configuration in the Rewards system; Explanation of quests, their types, and how they are used to encourage specific user actions in the community
Reaching your community
Learn how to interpret Personal Reach, Global Impact, and Sentiment metrics to improve your community contributions
Setting up Widgets
Instructions for configuring the Ask (place) widget on the community Home page or a place''s Overview page. Instructions for adding and configuring a Search widget on the community Home page and Overview page
Status level properties
A reference guide for status level properties in community management
Tracking popular content
Learn how to view and sort popular content based on interactions like views, comments, likes, and shares
Understanding interactions
How Personal Insights calculates and displays user interactions in a community
Understanding Recommender Service
Overview of the Jive Genius Recommender Service, its functionality, security, and configuration
User Adoption
Overview of the User Adoption chart showing user engagement over time in a community
User to User Interactions
Analyze collaboration trends and interaction dynamics between users in a community
Using Jive Analytics
Guide on accessing and using analytics reports in Jive for place owners, administrators, and community administrators
Using your recommendations
Learn how to use Jive''s recommendation features to discover relevant content, people, and places in your community
Visualizing your personal impact
Learn how to interpret and utilize the Personal Impact section in Personal Insights to track your content engagement and performance