Moderation overview
The moderation feature allows you to assign certain users to review and approve or reject content changes submitted by community users before they are published. Moderation can be set up on nearly all types of content, including documents, discussions, comments, and more. As a moderator, you can moderate from the desktop or mobile responsive web version of the application.
You can designate one or several moderators and enable moderation for a variety of content types. You can also set up abuse reporting and moderate user registration.
The following types of moderation are available in the application:
Content moderation
You can enable content moderation in a space and the projects it contains, and in the root space and all social groups (because social groups are contained by the root space and inherit its moderation settings). You can designate one or several content moderators per place, as well as limit the type of content moderated in that place (such as documents, blog posts, and discussions). For more information, see Setting up content moderation.
Note: Older versions of content items are not accessible when the latest version is pending moderation.
Document approval
Document approval is different from content moderation in that document approvers can only approve documents in a given space. For information about approvals, see Setting up document approver in space.
User registration moderation
When you enable user registration moderation, registration requests are reviewed by a moderator and then approved or rejected. You can blacklist email addresses from specific domains or auto-approve users if their email addresses originate from your community domain. For more information, see Setting up user registration moderation.
Profile image moderation
You can enable moderation for images that users upload to their user profile. This feature is either fully enabled for all users or fully disabled for all users. For information, see Setting up profile image moderation.
Avatar moderation
You can enable moderation for every user-uploaded avatar image. For more information, see Setting up user-uploaded avatar moderation.
Abuse reporting
When users report abuse, the reports are sent to a moderator. For more information, see Setting up abuse reporting.
For a complete list of content types that can be moderated and the places where you can enable moderation, see Moderation rules and notification hierarchy.
- Moderation best practices If you enable moderation in your community, you should consider using these practices.
- Content that cannot be moderated You cannot moderate content created in private groups, secret (also known as private unlisted) groups, or content that has visibility limited to the author (Hidden) or specific users.
- Moderation: Frequently asked questions Here you can find the answers to some frequently asked questions about moderation.