Managing user accounts
You can access just about everything related to a user from their user account in the Admin Console.
Note: If your community uses an external user identity system (such as LDAP or Active Directory) to manage user data, by default you cannot use the Admin Console to edit information managed there. Console fields corresponding to data in the external system are disabled, and you cannot delete users from the Admin Console. Note that typically, the external system stores profile information about the user, while information about their activity in the application is stored in the application database. For more information about using LDAP or Active Directory with Jive, see Setting up LDAP and Active Directory.
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Creating user accounts One of the ways to add new users to the community is to create their user account in the Admin Console.
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Overview of user account management As an administrator, you can view and edit user's basic information, reset their passwords, view their community content, or delete their account altogether.
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Deleting and deactivating user accounts You can deactivate or delete a user account when you want to remove the person's presence from the community.
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Synchronizing with user authentication systems You can set up the application to synchronize data between its database and your external user identity system, such as LDAP or Active Directory. This feature helps you ensure that the local application database contains only data related to users who are in your external user identity provider.